Telmex - 77000 Chetumal
3.5/5
★
based on 8 reviews
Contact Telmex
| Address : | Av. Juárez 122, Centro, 77000 Chetumal, Q.R., Mexico |
| Phone : | 📞 +8 |
| Website : | https://telmex.com/%3Fy_source%3D1_MjM2Njg4NjktNzE1LWxvY2F0aW9uLndlYnNpdGU%253D |
| Categories : | |
| City : | Q.R. |
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Jorge Alberto Soancatl on Google
★ ★ ★ ★ ★ Personal amable (no todos), buena ubicación en la ciudad, lo malo es la falta de espacios de estacionamiento para los clientes Telmex.
 Friendly staff (not all), good location in the city, the bad thing is the lack of parking spaces for Telmex customers.
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Jesus Alberto Cen Poot on Google
★ ★ ★ ★ ★ Llevo esperando 3 meses ya para que instalen mi internet, pero me han hecho caso omiso de mis llamas, me he comunicado muchas veces al 018001232222 y nada que me hagan caso, ya espere bastante, y la verdad necesito para tener Internet.
I have been waiting 3 months now for my internet to be installed, but they have ignored my calls, I have communicated many times to 018001232222 and nothing they will listen to me, I already waited long enough, and the truth is I need to have Internet.
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Leticia Gutiérrez Pérez on Google
★ ★ ★ ★ ★ El servicio es bueno ... mientras haya señal; muy mala la atención para resolverte cuando falla. En un periodo de seis meses me ha fallado dos veces y me quedo mínimo una semana sin señal . En esta ocasión llevo 14 días sin servicio, aunque ya me llegó la factura para pagar (eso no falla) y aún no recibo respuesta ni por mail, ni por mensaje ni por llamada. En los tres solo me dicen que lamentan lo inconveniente y que tenga paciencia.
The service is good ... as long as there is a signal; very bad attention to solve you when it fails. In a period of six months it has failed me twice and I have no signal for at least a week. This time I have been without service for 14 days, although the invoice has already arrived to pay (that does not fail) and I still have not received a response either by mail, by message or by call. In all three they only tell me that they are sorry for the inconvenience and to be patient.
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Casandra Morelos on Google
★ ★ ★ ★ ★ Solicite un cambio de domicilio desde hace 2 meses, me he comunicado al 018001232222 ya 16 veces, me pasan de un operador a otro, hasta llegar a una atención virtual que no me resuelve, en si no me han atendido... Mientras me están cobrando la mensualidad sin usar el Internet... es increíble!!!
I have requested a change of address for 2 months, I have contacted 018001232222 and 16 times, they pass me from one operator to another, until I reach a virtual attention that does not solve me, if they have not attended me ... charging the monthly payment without using the Internet ... it is incredible !!!
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Eva Valdez on Google
★ ★ ★ ★ ★ Pésima institución de comunicación, desde que uno llega, si no les gusta su trabajo por estar en PANDEMIA, que renuncien, todo quieren que sea por vía telefónica, les explicas que te contesta una grabación, y que uno siga intentando, pues que no ofrezcan lo que no dan VELOCIDAD!!!! Porque no la hay...
Lousy communication institution, from the moment you arrive, if they don't like their job because they are in a PANDEMIC, let them resign, they want everything to be done by phone, you explain to them that a recording answers you, and that you keep trying, so don't offer what they do not give SPEED!!!! Because there isn't...
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Angel Diaz on Google
★ ★ ★ ★ ★ Great service
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Jennifer De Cou Rodriguez on Google
★ ★ ★ ★ ★ Helpful staff ,I go to pay my home phone and internet bill.Very cold inside. Great place to cool off?
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Chris Davis on Google
★ ★ ★ ★ ★ Let's see, 9 months, 3 visits, 100 phone calls, 22 promises broken! If you can use anyone else, DO IT!
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