Temptation Cancun Resort - 77500 Cancún

This place did not meet my expectations. The food is absolutely horrible. They serve you cheap and tough meats and sides dishes straight out of a can. The beds are hard and cheap which gave me body aches. Management was no help at all. When I made a complaint about the bed, they only offered me a mattress cushion which was nothing but a thin comforter.. They acted as if they could careless about providing good customer service. The beach had no waves, full of seaweed, and was extremely dull. We had to call maintenance a couple of times because so many things in our room was not working. For this to be an all inclusive resort they charge for almost everything. If you want room service you have to pay. If you want better food you have to pay. This has literally been the worst experience I have ever had at any resort. PLEASE PLEASE PLEASE DO NOT STAY HERE. YOU WILL REGRET IT!!!!!!

This place is a beacon for the traveler that wants it all. The employees are amazing and extremely helpful and accommodating! Fransisco and his team in the restaurant took spectacular care of us! If you can score Mayanin on the pool deck you'll get no better care! I will say the food could use some work, the all inclusive buffet and items at the stand alone restaurants weren't fantastic. That being said, if you're coming here for the food it's probably not the place for you anyhow. The rooms are great and the beach views are amazing.

Came for the first time and stayed a few days. The staff is awesome. Very attentive and caring. Food selections are fantastic. Day and nighttime activities and entertainment are very fun!! The only downside is some rooms that face the ocean are close to snorkel shops that start classes at 8 am using a loud speaker and you hear it in the room. Also the marina brings a lot of tourists to the beach that detract from the experience

This place is amazing. Went for the first time in August 2020. Today we just came back home from our second time. A lot of employees recognized us from the first trip. We feel very welcomed. Mary the server at the sexy pool made sure to take care of us all. Very sweet , hard worker. We are definitely very spoiled with this resort. We’ve gone to many different resorts. But there’s nothing compare to this. We are definitely coming back again soon. Thank you Temptation. We are officially addicted to this place ?

Overall a good experience. Good party vibe in the hotel and by the pool. Hotel also has a relaxing pool for those who prefer a bit of quiet. Spa is also nice. The beach is small and not very good. Although there is plenty of food options I would say overall it is average. Staff are super friendly and helpful.

I would’ve rated this place 5 stars but our jacuzzi wasn’t working and they didn’t come by to fix it and the food could’ve been better. However…everything else was sooo fun and better than expected. The room was clean and beautiful. The pool parties are so fun and entertaining. Night time activities were fun and entertaining as well. I would go back with my husband again.

Its okay if you are into seeing a lot of topless people. They had an amazing pool atmosphere and we had Japanese food Hibachi style and it was AMAZING. I dropped 2 stars just because the resort is very noisy at night and we has people screaming and causing a commotion on our floor. We came for 2 nights to try it out but checked out after one day. The hotel gave us a refund without us asking, so, for that, they score 10/10 for customer service. It was super bowl weekend so maybe that is why it was so noisy. The staff where pleasant and the food was good. To be honest my score is about personal taste. The vibe was not my style. I guess im a bit more Conservative. Rooms where clean but VERY contemporary if you like that style. Beach was clean.

Fun, fun, fun. Like a party just for adults. So many activities to do, nice clean rooms, great service and good food. I enjoy all the activities they have. They keep you engaged. It's topless optional and they also have a quiet side. Nice restaurants and great nightly entertainment. I do recommend especially if you're looking for a fun time.