Terraza Jardín FERSY EDEN. - 76116 Santiago de Querétaro

A very beautiful place, ideal for special events such as weddings, fifteen years, first communions or any similar event. The bathrooms are in very good condition and have many mirrors (at least the women's bathroom).

Their service is terrible they charged me for an inflatable and it was broken and the owners are very rude and the cleaning service does not have the necessary attention it is a place that you have to think twice before renting it

The place is spacious, it has parking and the people who serve are very friendly, but the place needs maintenance and that it is delivered in optimal conditions since the place had no light inside the bathrooms, the kitchen and water faucets. the bar was not served, if the two terraces have an event the noises are mixed and it is very uncomfortable.

Nice place, but the attention at the time of hiring leaves a lot of bad for whoever makes the contracts, does not comply with what the contract stipulates, very not recommended, look for another room,

I do not recommend this place for your event, since they are unfulfilled and irresponsible people, they do not respect the contract, they charge you more than what was agreed and nothing they offer you they fulfill ... the day of my event ... it was the worst .... dirty and burned tablecloths, the living room, dirty, bathrooms without their services, kitchen without gas, etc ... be careful, demand your rights that is why they charged me so much money, short chair covers and the bows were not the color I asked for, the main table had no chairs, no covers ... and the lady who is from the toilet, the worst to deal with, a strong one that they promise you never turned on ... and if I follow the truth they owe me ... They take advantage of it because you are busy with your guests ... more there is of the place, you can see the ambition of money, on the part of the owner, he does not want to invest in anything to improve his living room ..... Since I left really angry and disappointed in that place .... And I don't care what the owner might say ... I have proofs and photographs of the aforementioned ... Quiz He can already justify himself and even lie ... to clean the name of his living room ... Bad because there are so abusive people ... and a compliment ...

I fully recommend the FERSY EDEN terrace from the moment I went to ask for information, the attention was excellent and of quality, the owners and the people who work there are very friendly, personally the service they gave me at my event was very Well, I highly recommend it, and the additional services they offer such as a game and sound package that I also had the opportunity to rent were very good. In addition to fully complying with health protocols. I am very grateful for the service and without hesitation I would rent the place again for future events.

The event was perfect, everyone had fun, had a great time and ate delicious (the tacos offered by the room, recommended, although if you know your guests that they eat a lot, I recommend asking for more) I only mention 2 improvements that we detect could improve. 1) Please put a sign outside the room indicating the name of the room. More than half of the guests got lost when they arrived ???. 2) The music I owe a lot, but a lot! I think that man should update his music, they turned on more when we only had the horn ? Outside of that, we'll be seeing each other again.