TGI Fridays - 97117 Mérida

I've had in with "digital menus" and the lack of printed ones. It is discriminatory assume that everyone has a smart phone and Internet access on it. Also, since when did Fridays became a Sports bar? It is time we start asking restaurants to remove screens. Music too loud, so it's impossible to have a conversation without screaming. When are they going to learn what at dB meter is and what are the acceptable noise levels? Food was nice and prices are good.

I was very surprised at the poor quality of their food. Overcooked and very small portions. I would have been better off at a local spot. I must say the service was great. Never going back!

Horrible service. Was seated, waited for 20 minutes and no one ever came to even take my drink order. ? ?

Attended in person to place a "to go" order as has been my recent habit because lately they cannot locate my address or the meals arrive cold and unappealing. Waited the first 10 minutes and the owner entered the restaurant. Big fuss when he arrived by most of the staff. He sat at a table beside where I was sitting on the bench patiently awaiting my order. Within 3 minutes he had a beer and a more complicated meal than I had ordered. He seemed to enjoy it. 15 minutes later the manager was asked to sit with the owner. The manager went to the kitchen and within 2 minutes he returned carrying his own meal. I reacted with obvious body language when he walked past carrying his meal. After placing his meal on the table the manager promptly went to the kitchen and personally delivered my meals a minute later. Sadly I agree that customer service is not important at this restaurant. Doubtful if I will return to this place that I have supported for several years.....

Ribs with bourbon barbecue sauce were amazing. Easily the best ribs I've ever had. They were so tender that the meat literally fell off the bones. O could eat these ribs several times a week.

Waiter was rude,, served the wrong dessert. Rushed the time. Provided no alternative for menú substitutions. Never checked back on meal progress. Not like in the US.

Went in wanting draft beer and they only had the more expensive Stella on tap. Very weak showing. Otherwise food and service was great.

Decent service and ambience. Good American food. Limited beer selection. A bit pricey for what is offered but that is expected with TGI.