The Carmen - 77710 Playa del Carmen

4.1/5 based on 8 reviews

Contact The Carmen

Address :

Calle 8 Nte 876, Gonzalo Guerrero, 77710 Playa del Carmen, Q.R., Mexico

Phone : 📞 +98989
Website : https://www.thecarmenplaya.com/
Categories :
City : Q.R.

Calle 8 Nte 876, Gonzalo Guerrero, 77710 Playa del Carmen, Q.R., Mexico
T
Tony Florida on Google

Best place to stay. Cool rooms. Amazing rooftop. Great vibe. Delicious food. Fun parties.
o
ofelia tellez on Google

I love this hotel, I love the location, the rooms and the roof, but i really love that is on the beach and everyone is so friendly. I had an amazing time.
E
Erika Munoz on Google

If you love having beach front view...is a very good option for a very reasonable price. Have a decent breakfast but they should include some fruit in it and plant based milk options
P
Pauline Morand on Google

My husband and I spent 3 glorious days here in January 2022. What a most interesting design concept this is…. We felt like we were on a cruise ship. Can’t say enough about the staff here, from the front desk, the hard working housekeepers, the roof top staff and d.j. were so much fun. And the restaurant in the hotel, La Famiglia…. It was hard to venture out anywhere else to eat! And the location on the beach and 5th Avenue behind. We tried to extend our stay a few days longer, but they were booked. Highly recommend this place, we will be back next year. Pauline and John Morand Perth, Ontario, Canada
T
Teo Almonte on Google

Beware of the rooftop. The manager will try to scam you. Ask for a menu to avoid paying more than advertised. Otherwise good rooftop. He was charging $350 mxn for a cocktail which was listed at $200 on their menu... No thank you. The other servers were more helpful and offered correct pricing.
G
George Ruiz on Google

Booked a room through Airbnb. There was a banner stating special rate for next 3 bookings. Have seen this banner on other rooms I have booked in the past. Some 40%, 50% even as high as 70% off regular rate. So I booked at a good rate. The night before flying out I received a message from the hotel saying they had a "glitch" with new software and will not honor the listed price. The hotel refused to cancel the booking due to getting a bad rating through Airbnb. This taking longer for me to receive my full refund for the two dates I booked. Bad business to acknowledge that the error was due to their system and not honor the price. If you look at past complaints they always blame someone else!
L
Lacey Welker on Google

What a great hotel. Kind staff, clean, accommodating and the hotel itself is unique and beautiful! The rooms are awesome and this might be the most comfortable hotel bed I’ve slept in! Perfect location! Everything is close!! You have to stay here!
M
Michael Black on Google

The view from some of the rooms is spectacular, and the location of the hotel is amazing. It is steps to shops, cafes, the beach, restaurants. Before visiting we read reviews that said the internet worked sometimes. Unfortunately this was not our experience. It didn’t work at all for the three days we were there. We were offered a free cocktail to make up for this, but it really wasn’t enough. Also the fittings in the rooms are quite cheap. One of them actually fell off in the middle of the night and almost hit us in the head. But the staff are friendly and helpful, and the location is amazing

Write some of your reviews for the company The Carmen

Your reviews will be very helpful to other customers in finding and evaluating information

Rating *
Your review *

(Minimum 30 characters)

Your name *