The Italian Coffee Company - 72760 Cholula

At the entrance to the square. It shares the parking services and restrooms in the square.

Bad service from the staff, they sent us what they wanted without offering the milk options that they handle. How sad that a Poblana company cannot do something to improve its service. I do not recommend the place.

The last two times I went they denied me the service, 1 because my companion was not going to consume, and 2 because it was 6:40, they no longer give service after 6:30 even though there are no restrictions from the place or the government. Don't go and avoid awkward moments.

Three times, terrible service: 1st I ask for coffee with panna, they give me half the glass of coffee and the other cream. 2nd. The lady talking for about 20 minutes and we were waiting for her to attend us, that made the departure delay and we paid another hour of parking. 3rd. March 29: I bought a lemon roll and when I opened it it had fungus when when I bought it they told me that the expiration date was March 31. Everything was reported to his number where they do not give a solution only a 'really a thousand apologies' or saying that 'it is a depleted product'. It cannot be possible to handle such terrible products that they have that is the responsibility of the manager who did not provide me with the number to speak directly with him, arguing that they cannot give management numbers and that they do not have a manager either. I am from Puebla and I have known the franchise for many years and they never treated me in such a terrible way and I did not see people as lazy and disastrous as here. I will never return to ITALIAN in Pachuca, do not waste your time and money, better go to STARBUCKS where if they treat you as it should be, without rotten products and the attention is wonderful.