The Royal Islander - 77500 Cancún
4.5/5
★
based on 8 reviews
Contact The Royal Islander
| Address : | Km 17.5, Blvd. Kukulcan, Zona Hotelera, 77500 Cancún, Q.R., Mexico |
| Phone : | 📞 +987 |
| Website : | https://royalreservations.com/beach-resorts/the-royal-islander/the-royal-islander-all-suites-resort-cancun |
| Categories : |
Hotel
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Resort hotel
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| City : | Q.R. |
| Description : | Refined rooms & suites in a polished beachfront resort with dining, a pool & tennis courts. |
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Heather Crossland on Google
★ ★ ★ ★ ★ Everything was great, beautiful view and great breakfast and dinner. The only thing negative was the front desk and them trying to get us to change rooms to a smaller room (a few days in) after we already booked, telling us the "owner", I'm assuming a timeshare, already booked our room. Don't let them bully you, we kept our beautiful room and view regardless.
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Barbara on Google
★ ★ ★ ★ ★ Positive: Everything, from the check-in, to the hospitality staff was Amazing! The resort is beautiful. Our room was beautiful and super clean! I¿m so appreciative of the care that was given to my family. And I can¿t wait to come back to Royal Islander! Negative: Nothing! I enjoyed everything here!
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Tracy Charlton on Google
★ ★ ★ ★ ★ We LOVED our time here! We felt so taken care of! Love the pool bar, wait staff, housekeeping, Happy Hr, Amazing massages, views, pool area. Everything is very clean & everyone is very friendly. Not over crowded either! Just wonderful!
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chris stonecipher on Google
★ ★ ★ ★ ★ We have been to the Royal Islander for last 16 years. We obviously love this place. The employees are the key to a great visit. It is so nice to see the same people working here every year. Our maid, Maria Angela Kauil is a shining example. Every encounter with her includes a very warm and happy smile. Maria has been our maid for 10 plus years.
The employees at the Islander are their secret to success. Everyone goes beyond your expectations to insure a safe and fun vacation.
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Shoumik Saha on Google
★ ★ ★ ★ ★ A great place to stay at in Cancun. The workers here make sure you have a great time while keeping you safe from scams. The rooms are pretty big with their own kitchen area. The balcony has a amazing view depending on your room. They have their own visitor information section as well as a grocery store.
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Tristan Tolman on Google
★ ★ ★ ★ ★ Gorgeous property, comfortable rooms, good restaurant choices on property and on their sister properties, which can be accessed by a free shuttle. We loved the pool and close access to a beach and could usually find lawn chairs.
The only thing we didn't like was that they kept trying to sell us a time share, and they cater to the time share owners. At one point we tried booking a dinner reservation and they said time share owners got first priority for dinner reservations. They told us to check back at a certain time. When we did, the reservations were gone.
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Wendy Molina on Google
★ ★ ★ ★ ★ It's a perfect place for families. Rooms are large and the extra common area is very nice. Balcony nice size. Service staff is friendly, helpful, and overall great. Food is above average. Drinks are ok. Watch the pool drinks and do not pay for premium Tequila shots, the liquor used is the same as regular price. Happy hour is worth the wait for value. Do upgrade to beachfront, it is worth it. Due to hurricane there is no beach. One row of cabanas and water level is almost to the hotel. Very sad but nothing hotel can do.
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Bill Koropatnick on Google
★ ★ ★ ★ ★ Our second stay at the Royal Islander. This is truly a 5 star resort. Our villa was spacious and very accommodating, well provisioned with cooking and dining ware if needed and a daily maid service that was top notch. The staff here is extremely friendly and accommodating willing to quickly fulfil your requests. The resort area includes a large pool area with a floating bar as well as a kiddie pool. Ample seating with shaded areas and umbrellas. There are daily activities for children as well as adults. The beach has suffered from recent storms and has been reduced significantly in size as has much of the beach area along the hotel zone. There are two restaurants on site with excellent chef creations. What I like most about this resort is it's laid back character, offering relaxation and an easy vacation lifestyle. We spent two weeks here and were sorry to leave.
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