Tienda izzi Morelos Reynosa - 88699 Reynosa

3.3/5 based on 8 reviews

Contact Tienda izzi Morelos Reynosa

Address :

Blvd. Morelos 185 Loc. 29-E Prolongación, Longoria, 88699 Reynosa, Tamps., Mexico

Phone : 📞 +8
Website : http://www.izzi.mx/
Categories :
City : Tamps.

Blvd. Morelos 185 Loc. 29-E Prolongación, Longoria, 88699 Reynosa, Tamps., Mexico
R
Rosy Briones on Google

Personal de los Call Center no te resuelven nada, sólo se concretan a decir: si la entiendo, pero no solucionan nada, 2 semanas sin cable, para reportar te atendía una grabadora que decía que era una falla general y no era necesario que la reportaras y cortaban, no te daban otra opción, al momento de reclamar el ajuste sólo hicieron buena una parte y la otra no, porque no tenían reporten siendo que ellos mismo te decían que nob había servicio x una falla general, los que te atienden te dejan en línea y no resuelven nada, cero estrellas
Call Center personnel do not solve anything for you, they only say: if I understand it, but they do not solve anything, 2 weeks without cable, to report a recorder answered you that said it was a general failure and it was not necessary for you to report it and they cut, they did not give you another option, at the time of claiming the adjustment they only did a good part and the other did not, because they did not have a report being that they themselves told you that there was no service x a general failure, those who attend you leave you online and they solve nothing, zero stars
O
Oscar Belén on Google

Pésimo servicio al cliente, no saben lo que es siquiera un trato amable. Ninguna solución.
Terrible customer service, they don't know what even friendly treatment is. No solution.
R
Rosalba Garcia on Google

Mugrero de servicio el jueves y viernes toda la tarde y noche sin servicio hoy martes igual,lo contraté por las tareas de mis hijos y se batalla mucho, conectado pero sin internet y nunca dan solución me arrepiento de haber cancelado Telmex.
Service muck on Thursday and Friday all afternoon and night without service today, Tuesday the same, I hired him for my children's homework and he struggles a lot, connected but without internet and they never give a solution. I regret having canceled Telmex.
O
Oscar Hernandez on Google

Pesimo servicio, nuestra conexion lleva meses, si no es que un año, fallando cada noche, simplemente deja de funcionar por completo, durante horas. Cuando llamamos para reportar este problema en unos casos no nos decian nada util, y en otros decian que habia un problema en mi zona, el cual si existe, no ha sido arreglado en un año. Tambien quisimos pedir un modem distinto porque pensabamos que tal vez ese era el problema, y cada que haciamos cita para que lo cambiaran, simplemente cambiaban la fecha y hora cuando les daba la gana y como unico aviso una sola llamada de un numero de otro estado. No quiero una disculpa, quiero que arreglen su pesimo servicio y que mejoren su incompetente atencion al cliente.
Terrible service, our connection takes months, if not a year, failing every night, it just stops working completely, for hours. When we called to report this problem, in some cases they did not tell us anything useful, and in others they said that there was a problem in my area, which, if it exists, has not been fixed in a year. We also wanted to request a different modem because we thought that maybe that was the problem, and every time we made an appointment to have it changed, they simply changed the date and time whenever they wanted and as the only notice a single call from a number in another state . I don't want an apology, I want you to fix your lousy service and improve your incompetent customer service.
j
javier chavarin vega on Google

Estoy batallando para poder domiciliar mi pago por "trámites administrativos" que ni ellos saben cómo se solucionan!!!
I'm struggling to be able to domicile my payment for "administrative procedures" that not even they know how to solve!!!
A
Any Sanchez on Google

Pésimo servicio, el día de ayer fui a Cancelar únicamente mi servicio de Televisión ( y me entregan un documento donde específica en la descripción que el servicio a cancelar es la televisión, y todavía le confirmo a la señorita que me atendió que solo era cancelar televisión, que sí quería internet y telefonía) y me cancelaron todos los servicios, marco atención al cliente y me dicen que eso se tiene que ver con la sucursal pero el día de hoy(domingo) se encuentra cerrado, que hasta mañana me podrían resolver, pero por mientras sin ningún servicio, tendré que dar otra vuelta innecesaria que se pudo evitar si hubieran hecho el procedimiento correcto, y eso sin contar que casi siempre los canales estaban fuera de servicio y que el internet se iba a cada rato ‼️‼️
Terrible service, yesterday went to cancel only my service TV (and I delivered a document specified in the description that service to cancel is television, and still confirmed to the young lady who checked me alone was canceled TV who did want internet and telephony) and I canceled all services under attention to the customer and tell me that it has to do with the branch but today (Sunday) is closed until tomorrow I could solve, but while no service, I have to give another unnecessary return that could have been avoided if they had done the correct procedure, and that without almost always the channels were out of order and that the internet was going all the time! ️! ️
I
Itatí Almaguer on Google

Me atendieron rápido. Pero me hicieron regresarme porque no pusieron especial atención en un impedimento de cambio de domicilio.
They attended to me quickly. But they made me return because they did not pay special attention to an impediment to change of address.
L
Luis Ponce on Google

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