Todo Corazón - 77766 Tulum

This little shop was great apparently they tell you that even the simplest jewelry is designer. But, they scam you, they take advantage of the fact that most of us are tourists and that if any piece goes wrong they cannot claim I bought several pieces and everything was fine BUT the last earrings I bought fell apart at the first time, how I liked them a lot and they cost me little more than 700 pesos I thought it was worth taking them and asking them to fix them for me. I told the girl that she was always there and she told me that she would take her away and if she would look for a solution. But it turns out that after going to look for her several times they told me that she doesn't work there anymore, but to wear the earrings. "The new girl told me, leave them to me and when she comes back from her place of origin, maybe I'll have them for her." I replied "I'm serious" and what guarantee do you give me, then he said I can fix it for him but with another stone because I don't have that one. It should be noted that my earrings are made of Lapis Lazuli and she wanted them made of tiger's eye. I told him if he could accommodate the same stones that I just wanted to keep them and he said yes "But I'll have to charge him" and leave them to me. That did bother me, the earrings are poorly made and I asked them to fix them and apart from that I had to pay and leave them. How to trust such a store. Where they don't guarantee the quality of the product, imagine my earrings cost me just over 700 pesos but they have merchandise up to 2000 and 5000 pesos and more. It's unfortunate because I'm from nearby and I come 2 or 3 times a year, but people who come from other countries and don't come back, what impression do they have of the place? What a shame about the place and I know it doesn't affect them because tourists are just tourists and they don't know about it.