Tokai Country - 44610 Guadalajara

Rich, good service, good price, only very little parking

Yesterday March 5, 2022 I received my order and very satisfied service I talked to the manager or director, I don't remember how he showed up. Addressing my complaint and comments. Excellent attention from its management and concerned about solving the inconvenience. He promised to solve the inconvenience and with pleasure I comment that I received a good service again. Many thanks to the manager for listening and attending to the comments Thanks for the management attention. I leave this comment as original was this happened on February 25, 2022. At night Terrible delivery service twice I requested the order the same day they sent it to another address the second time on the same day I ordered again without bothering me I understand that they may have an error from the girl who takes the order all distracted but in the end I asked again speak again 1 hour and a half later because they did not arrive because it was already on its way and did not arrive. Tomorrow I will report to the manager if they are a little embarrassed and they give me an explanation as to why they didn't send me and they didn't even have the kindness to tell me why. If they are going to order at home. Eye. They have bad service

Very rich each of their dishes and like their prepared drinks. The nice place and its staff in the same way.

Nothing recommended to order by Uber Eats. All the words on the menu are in Japanese. Unless you know Japanese, it's impossible to know what you're ordering, nor the size. Incredible that to order a simple surimi sushi, you have to know Japanese.

They usually provide good service, how to take you to the terminal, but sometimes the sushi fails a lot because they don't add all the pieces or cut the cucumber badly. It is a good Tokai but it is strange when they gave you eel sauce at no extra cost like chives.