Toyota Centro De Servicios - 24170 Cd del Carmen

Excellent service. It improved considerably since my last visit 2 years ago.

As always excellent service. Friendly and efficient treatment of staff. Thank you Only the detail that does not have all the parts only by order.

The very good attention Excellent service

Excellent service and attention

They try to give the best service and attention but they have little staff to serve users

The attention because part of the employees is very bad, when you request any spare parts that they ask from Campeche just 3 hours from Carmen they take up to a month to have them available, you have to pressure them to request them because they do not do it at the time of your payment, they never answer the number they have for attention, something that should be ESSENTIAL to avoid having to go to the facilities due to COVID issues to follow up on your losses, the agency has definitely always lacked better customer service and that they are more The supervisors are pending because then they want you to make payments outside instead of charging at the cash desk for some services in my case it was for an oil change (I say this from experience) and the excuse was that I couldn't pay at the cash desk because there was no one. In short, there are many things that can be improved in terms of service. I have gone to other Toyota agencies in Campeche and Mérida and the service is 100 times better.

Very good attention