Travel agency Lalo Ecotours - 70934 Brisas de Zicatela

Very friendly all the staff From the person who attended us by phone to the Guides 100% recommended

Not only was it an impeccable service, the attention was spectacular, we had Eve as a guide and it is exceptional, it handles incredible information and English, always aware of any doubt or situation. The cost goes according to what they offer, I definitely recommend it and I know what agency to return to next

First I comment on prices, the tour of the manialtepec lagoon cost us, with sunset and bonfire on the beach plus a bath with bioluminescence, 800 pesos per person. The sunset is really incredible, and the return to the manialtepec lagoon truly beautiful thinking that you return at night, without light and all surrounded by nature, clearly the guide goes with a flashlight to illuminate the way, but when he turns it off, the magic comes. When you get to the lagoon and if you are lucky to see the bioluminescence it is something that cannot be explained, it is truly incredible, if there is no moon the day you go, it is much better. At no time did we feel that they had cheated us by selling us something that they did not offer or show you later, that is a plus point for them. In the lagoon there are crocodiles, pay attention to the guide in everything he tells you. It was truly a very nice and pleasant experience with them.

The attention is good, adequate transportation. But prices are high for what is offered (350-900). Bioluminescence and sunset $ 500. Only bioluminescence 350. You must wear swimming clothes and a towel.

The attention regarding information that Marilyn gave us about the tours was very good. She is very friendly and explains in detail the tours they offer. The prices of the tours are not high since in addition to the tour they pick you up and return you at your place of lodging. All the explanation and attention they offer during the tour is very good, they have a great domain of information and are very friendly. In my case, I hired a tour package that included the release of turtles, Laguna de Manialtepec tour, sunset with a fire and swam in the bioluminescence for 700 pesos. It was an amazing tour.

Hello, I have clearly just been scammed by this agency. The price was 350 and it went to 600 when paying. There was definitely a misunderstanding, but it wasn't honest at all. The person did not want to recognize the price negotiated on the WhatsApp discussion which I kept in evidence. To flee

At first, when they sold us the trip, everything was fine! That is if they wait to tell you that there are no refunds until after you pay and they are zero flexible with that, they sold me a tour and in the end they only gave it half, one of the people who went to the tour got intoxicated the night before and I I wanted to give the ticket to another person on the trip instead of paying for theirs since there were no refunds and in the end they didn't let me do it! And if I didn't agree, then I didn't go and they didn't give me my money back! Super bad service in that aspect!! I will never buy a tour with them again for obvious reasons! And hopefully this will help someone not fall for the scam that this "company" is. At the beginning when they were selling us the tickets for a tour they were very nice and after we made the payment that when they told us there's no refund under any circumstances… that upset me a lot because they know that they're doing of course , they sold us a tour with more that one activity and they didn't take us to all the places they advertise, also a person who was going to the tour in our group got food poisoning the night before so as I thought they didn' t want to give us the money back and when I tried to give it to another person in the group they said that it was not allowed and if I didn't like it I could just not go to the tour but of course they were not giving me a cent back!! I would never recommend this tour place, please be careful with this scam! Hopefully I will prevent someone to fall for this!

Person who manages the dishonest agency. After contacting her to find out the prices, a negotiation begins to fix a price where we agree on 350 for package 2 instead of 600 pesos. We accept then saying that it is a good price. We go around and half an hour before the end of the tour she sends a message to say that it is finally 600: already very dishonest. And when paying we are asked for 600 per person when we had accepted for 350. On the phone the person is dishonest, in a loop and does not let people talk or try to find a compromise or an excuse for a misunderstanding maybe.. .? In any case dishonesty and a madwoman behind a screen. TO FLEE