Travel's Life - 72810 San Andrés Cholula

Something like this had never happened to me, be very careful with that real agency! What they try is to get their own benefit on everything and they do not show themselves sympathetic or complacent in a particular situation: I wanted to go with them on a trip and unfortunately 2 hours before departure I got sick quite badly and could not leave now. Because of my situation and because it was night I no longer found anyone who could go in my place. In the end they refused to give me back a weight of the amount quite high that I had paid them in advance, with the argument that in the end my place was empty. In general, this argument could be understood, but in a situation as particular as mine, I thought it was very ignorant and nothing more focused on putting money in your own pocket. Besides, they could have offered me that only the part of the bus would have to be covered (it was their main argument) and that the rest would be returned, but nothing. Be very careful, once they have your money they grab it tight and whatever happens they will not return it, nor a weight and with little understandable arguments. Too bad to take advantage of people that way!