Trazzo - 66278 San Pedro Garza García

A very bad experience! Horrible treatment of clients, non-compliance in all aspects, they promise to deliver a house in 1 month and 1 year and it never happened and when they ask for a refund they ask for a period of 30 days which they also fail to comply, it seems that they make fun of their clients .

Super STRIP! I have been waiting for a year for my house in CENTRIKA HUINALA. But they have not even finished the first blocks, they postpone and postpone the delivery dates but they are good to inflate the prices of the houses.

POOR QUALITY THE HOUSES! -They give exaggeratedly very little warranty time -Walls get damp - Clogged weather drains - A crack did not want to make the warranty valid, since it is their problem, to be specific POOR CONSTRUCTION QUALITY !! DO NOT BUY HOUSES WITH THEM!

Totally disappointed ? and we are not the only ones, most of the houses in the Montreal Estancias neighborhood of privates from Canada in Gral. Escobedo, Nuevo León, are affected with cracks, broken pluvial pipe, damp walls, flooded floors, therefore, Spoiled wallpaper, mold, paint dripped by moisture, wet wood veneers that will rot over time. All this without mentioning other details. I understand it from a house over 25 years old but not a New house barely 3 years old. I sent inbox and they tell me to call customer service and they hide behind saying the warranty is no longer valid. I commented on their facebook page posts and they just deleted my posts and blocked me. First class neighborhood, third class houses. It is unacceptable. And it is incredible that they continue to build houses and make people believe that they are going to have an excellent house and a thousand wonders and with so much sacrifice they pay for their house so that Trazzo comes out with his sinks. Do not buy with TRAZZO! it is pure FRAUD! In addition, they do not return the money if you cancel even if they tell you that they will, because of the experiences that I have read from other people.

To those who consider acquiring a home in this development, I comment on my experience so that they take it into account, for my part I am very disappointed in the service of the company. We started the procedures in August and we were given an "approximate" delivery date for the end of October, which obviously did not happen (I understand that the dates are approximate and there may be delays) however when insisting with customer service they only say that They can't tell me (2 months later) when they give me my house. A week ago, deeds would supposedly be signed and 2 hours after the supposed appointment they had not informed us where the notary's office would be or the requirements that we had to bring, which in my opinion is an incredible informality on their part. The signature was delayed supposedly due to lack of a bank document but they still do not give us a new date or update us with the progress of the process

DO NOT BUY WITH THEM, THEY DO NOT FULFILL WHAT THEY SAY !!! I thought it was a serious company and it is not like that, the saleswoman who attended us told us lies about the cancellation and our money !. We canceled the purchase (for health reasons) in a timely manner, they transferred us to another person in charge of these situations, we took the requested stationery, they brought us around for more than 2 months and it turns out that they will not return our down payment, According to the committee in charge a person was missing, everyone had said yes and this person said no ... I want to know, what are they based on to make those decisions? Ah, but when they want the client to give them the money to separate their house or land, they want it as soon as possible and they are sending you messages all the time. How sad that there are companies that play with people's assets.

A company without professionalism, super RE-TRACED their projects, I have 1 year waiting for them to finish my house, they have not been sensitive enough about the projects to "bother" to call about why their problem or make me feel that I am not the wrong construction company, or what are they going to do to make up for my annoyance. Nothing recommended, the worst you have to wait for a 10-month delay after the contract is concluded so that the down payment is fully reimbursed, if you do so before you are penalized with 10% of the value of the property, but the builder is not seen at all penalized for failing to comply with the agreed times from the pre-sale.