Turismo Itzaes - 97000 Mérida

Very good service from Mr. Rafael Domínguez

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Good morning, I am Mrs. Karina Medina Sierra. The reason for this message is a comment I should have made since the previous year 2014 when I hired the services for the Mayan Riviera, One frustration was that two days before they changed me to another hotel, I was very dissatisfied with my people, I hired the hotel BAHIA PRINCIPE COBA. I spend two days before the BAHIA PRINCIPE AKUMAL. a rather small hotel in my opinion. My discomfort is that before hiring the Bahia Principe Coba I had hired the western hotel Xcaret. always for the same date, but I have another worse complaint, liquidate my tickets 100% a month before, and my sisters-in-law Silvia Nuñez and Patricia Nuñez de Progreso Yucatan. They liquidated two days before. They also changed them to the Barcelo Hotel ahhh but with The surprise they gave a courtesy gift to the Xcaret hotel. I do not suffice with my discomfort and my discomfort and I returned in November 2014 to the same agency and always dn manuel returned to us. We asked for a hotel and he gave us a quote for that month, but I did not return until January 2015, with the novelty that I never I am looking for a hotel and this time I would hire 50 people, so he was dancing to me and he told me that Elsi said the boss of him did not respond to my requests, I talked to him daily pk the time was getting and I needed to have the name of some hotel. I answered bluntly. What I did was go to the KOONEX agency in front of Santa Lucia and in less than 24 hours you had what we wanted to hear. It is a pity that happened to me pk I recommended my progressing sisters-in-law to that agency and when I wanted to use it, everything went very wrong.