Unidad de Medicina Familiar No.52 IMSS - 97000 Mérida

A social security clinic with all services and located in the center of Merida with a building of great architecture.

The service has improved in the sense that it has become a little faster in a matter of consultations, however to improve still more I consider that the analyzes, studies and the referral to specialists must be sooner to guarantee a timely treatment to the diseases

Very poor organization on the part of the staff. They make us lose time, they move us from one place to another and vice versa.

It has excellent family medical service and very good staff attention, with good sanitation service and patient care

So far I recommend this clinic, the family doctors who treat me are cordial and show interest in one's health, they monitor my needs well every time I go to consult, and with the IMSS app it is easier to request medical appointments , the pharmacy has been stocked the times I go, rarely does it have medicines but they consider you to go for them on another day to look for them, they comply with the coronavirus protocol

Via phone: They never answer In person they come to solve the minimum doubts although very reluctantly. At a medical appointment: They make you wait much longer than in other IMSS medical centers and the truth is that they leave much to be desired with some doctors and their certainty of diagnosis. Anyway.

Incredible that my taxes pay for such a poor and slow service. I went to the archive for an update because the application allows me to make UMF changes by zip code and when I arrive they tell me that the application is "misconfigured" and I have to go to another health center. The young man who attended me before giving me the information was sleeping, he did not have a mask and before validating the documentation on his computer he first stretched and then yawning gave me the indication. Inside the facilities there is a large central area with empty seats and they have people (including people of legal age) standing on the street for the supposed "healthy distance" when they don't even wear face masks inside. It had been more than 5 years since I went to the IMSS, and I was very surprised when I realized that far from improving, it got worse.