Valle Alto Collision Center - 64988 Monterrey

Excellent work, service, quality and price! The best thing is that they do work with an insurance company as well as individuals!

A bit careless. They forgot the key in the trunk and called me to request the duplicate. The car was delivered to me 24 hours after the indicated day. And what was my surprise! I was the victim of a robbery, minor, but a robbery, some cash that I kept in the glove compartment and on the console. Would I go back or recommend it? I doubt it. It remains to be known whether the work (painting) was efficient or not. Time will tell.

They took longer than said (it seems they always have an excuse). The paint is not so good, you can notice the joint with the area that is not painted. They took gas out of him: I took it half and they gave it back to me a quarter. They force you to sign that you are satisfied so there is no one to complain to, but it is clear that I do not return, nor do I recommend it.

Good attention but it takes time to get the parts. Don't go, dial on the phone, everything is for appointments.

Chilero, what is good about it is location and that's it. I suffered a shock due to scope, ABA insurance did not send me to the agency (due to the age of the vehicle, which should not be, since I was the one affected, in the workshop it took horrors to repair the vehicle and procure parts (because they are anxious to jno looking for used or Chinese parts, .. despite being the affected one and having original parts). And then they only fixed it on the outside, which is "seen" on the top. A year after the blow, you can already see corrosion on the wrinkled sheets of pieces that they stretched (trunk bottom) instead of changing as they should .. evidently they did not even check the parallelism in the side members with a scantling (tram gauge), now that I want to mount a pull, I see that the holes do not fit ( 1 of 4), evidently, the side members were left open in V due to the reach, ... modus operandi is that they do not allow the vehicle to be removed if you do not sign that you are satisfied with the repair, reprehensible, ... (because already you cannot complain in theory and one is urgent about the vehicle) that should not be r, .. one must be able to remove the vehicle and evaluate it with 3rd parties to review the quality of the work and to be able to place necessary complaints. In a chingón country, they do not go around with nonsense like that, if they hit you and you are affected you go to the agency, new parts and they are all changed, period and even from such a rented car, (they rush with the repair because it costs them the rent ) Why do you get insurance and have them do half repairs? The insurance of the affected person should go and charge the insurance of the person responsible for the cost of repair in the agency and stop repairs, that is why the value of the cars in the blue book lowers, for half repairs. Another piece of the car was left with overspray from another car that they painted.

Very bad service, and very unprofessional customer service, I took my car on a Saturday and they told me it was Monday, so far, without problems, I attend during the week and the girl who attends is very disastrous saying that they only do check-ups from 9 a.m. to 11 am, (something they didn't tell me on Saturday), and well, the net if I got pissed off, but well, I know it's not the fault of the girl who attends, she tells me no, with that order I can't receive you you need this and this paper, when the insurer only told me to present the order they sent me, fortunately I changed workshops with DACSA and they treated me like a luxury :)

Review update of (1/5) When I left my car in the workshop they told me that in 7/8 business days they finished the repair. The 2 weeks passed, they did not finish and they did not confirm my delivery date. Finally, at the beginning of the third week, they told me that in the middle they gave it to me. Finally they delivered and handed me my car after 2 and a half weeks. I raise the rating because the work they did was very professional and failed to distinguish the repair. Because of my claim and the delay, they gave me a general polish to the car. I thought it would be pure "choro" to degrade the claims but to my surprise they did and very well. Time: 1/5 Attention: 3/5 Repair: 5/5 Attach the photos of the coup and the repair. I would recommend it if you have a second car to move with or knowing that it will take but it will look good.

They give you the car all wrong, my insurer sent my truck there. It was left with the air not working, it had no antifreeze when I picked it up, parts were loose in the engine, parts were missing. In addition to the delay of the repair. If your insurance tells you to drop it off at that shop, ask for another one.