Vans Store Forum Cuernavaca - 62370 Cuernavaca

As always everything of quality, the staff very friendly and at the time I went there were excellent discounts ??

Terrible service, very despotic and rude person, teach your employees how they should serve the customer and if they do not like their work, start studying so as not to be counter employees, I would not recommend this store or go shopping until they change the staff, the priority in a business is the customer.

The policeman at the entrance was quite arrogant and rude ? the truth is that I would think a lot about going back. very friendly sellers

Bad service when they are about to close, it is useless to call and ask the closing time, because even though it says here that at 9:00 p.m. and by phone they confirm you, at 8:20 p.m. they do not let you in and they misunderstand who never answered the phone by viewing the call history and duration of the call If you come to buy at this store, better come hours in advance

Very unpleasant service, to begin with they are not fair to customers, I went with my mom on Sunday March 27, 2022, and the "security" person was the most unpleasant person, and I still explained to the young man and not only he made faces at my mother, he also went to me, I have gone to this store to consume several times and they had never been rude to me, until this day, another situation that happened, was that a short girl with a robust complexion, with black hair, told me They comment that she is the manager, the attitude with me was also very unpleasant, I told her about the situation of her security personnel, and the only thing she gave me as a "solution" was to tell me in an arrogant tone "tell me who I'll take out and that's it", when I only told him that they should be fair to all people and not be rude, the last thing I answered was that it was not affecting the staff, it was affecting the company, because the service was not going to recommend it and he muttered when he saw me leave . If your staff is rude and you feel with power over customers, they should change it, I do not recommend this place because of this type of employee, rude, arrogant and without criteria, I am very upset because this has never happened to me. I hope they give a solution to this type of cases, thank you.