VELA GAS - 45118 Zapopan

They want to impose on you to compare the amount of gas that they say and also give you less, take care of the discharge

They sell the cylinders more expensive than other companies, and they sell cylinders at half load. They only last me 2 months when in general they last me 6.

To begin with, a man came saying that he was from the pink gas and that they are the same company. I believed him, he left it for me and it ended in less than a month and a half and it always lasts up to 4 months because I am never here. And when I wanted to buy it with another company, they didn't take it because it was badly chipped from below... And they told me that they wouldn't take it that way. I had to go back and buy from them... It makes me angry because that's why the gas ran out very quickly. And they should check their workers since one searches for pink gas in Google and their workers appear and they are from the gas candle. They deceive people.

They are rude and incompetent when giving their service by phone, they do not give a solution to the client's problem, one calls to make a complaint and the only thing he receives is... in a moment they call him back, in 10 min they call him etc etc ... and the call never comes, the gas guy shows up at the address and explains that when you ask for the gas (the minimum) it won't last as long (I clarify that I put it in at the beginning of the current month and not it's over and the gas is about to end) that because the liters went down but the price goes up what a reverend pen.........my question is why they don't explain that when you make the request obviously because one is the one who has to Never lose them and obviously what they sell you for the minimum is what they have left in the hose, which I have no doubt is a piece of pure p... air. The only thing they gain is one less customer... thank you gas candle for your excellent service that you do so that they have fewer customers.

Terrible attention from those who answer the phone in the offices and from Mr. Salvador Cervantes and his partner who distribute in the area of ​​Arroyo Hondo and its surroundings. To begin with, they leave the tanks empty, they last me less than a month when it regularly lasted up to 2 and a half months and on this last occasion, precisely yesterday, he left me with a leaking cylinder, he told me that my regulator was not working, I bought another (he told me which one to buy and I brought him that one) and he changed it for me, according to him it would no longer leak and it was worse you could hear the jet of gas that was leaking I kept calling him and he told me he was coming and he never came, in the end He turned off his cell phone like a coward. Today I made the report at the plant with a lady named Iris herself who would take charge urgently to solve the problem and she has not solved anything for me!!! Until the accidents happen, they regret the facts!!! They are a bunch of irresponsible crooks. #PROFECO SHOULD PUT A SOLUTION TO THIS AND CLOSE THAT DUCKLING COMPANY FOREVER. DAN ASCOOOOOOOOO

He sells you tanks in terrible condition. I had been buying cylinders with them for a long time, but for some time now I noticed that the gas lasted less, so I carried out the simple test with soap on the next cylinder and it leaked through the valve. I talked and talked and talked until they replaced me after insisting. After a while I went back to buy with them and this time, the cylinder had a leak from the base, when I checked it it was literally pitted, very corroded. I spoke and they changed it and with the surprise, that this cylinder now had a leak in the valve. For me they are an irresponsible company and I dare to say, very ill-intentioned. I WILL NEVER BUY AGAIN FROM A LOUD COMPANY THAT PLACES PEOPLE'S INTEGRITY AT RISK.