Velázquez Opticos - 76000 Santiago de Querétaro

Terrible service. They invent diagnoses to collect lenses, therapies and studies for children. Do not be fooled. My son was very affected by his diagnoses in order to sell me glasses, studies and therapies.

It is very reliable, and excellent attention

Professional and reliable treatment. And for me to say this not so easy.

Excellent place one of the best I have almost all my life going to that place

It is an optics with very complete service, an ophthalmologist checks you, the prices are very accessible and your lenses have them the next day.

Excellent attention Fair prices Seriousness Professionalism Definitely, for me, a great optician and an excellent doctor

Excellent diagnosis from Dr. Berenice. It is the only optician that has left my husband with progressive lenses.

I had the luck and fortune to be a patient of Dr. Velazquez for nearly 10 years, in which he accompanied me in my treatment and I will live eternally grateful to him for helping me with his services to be the best Keretacone specialist in Querétaro. Approximately 8 months ago I went to my annual review consultation (it was never a reassessment). I was treated by Dr. Bernal who pointed out to me at that time that my vision quality had decreased, which is why she suggested a new correction of my lenses. If they tell me that a new lens correction has to be done, it's done and that's it. It should be noted that throughout my treatment all my contact and frame lenses were purchased from the same optician. This is how it happened in my last consultation, we requested the glasses and that's it. I have been away from Querétaro for years but I have always been faithful to my Dr. Honestly, I was very surprised to learn that I would no longer be cared for by Dr. Velazquez but I trusted that the one who would take his place would be someone worthy of preserving his legacy. That day I did not feel comfortable with the care of Dr. Bernal (6th sense) and 8 months later I confirmed it. I spent very hard weeks because I repeat in my last consultation with this Dr. She pointed out a new "correction" and the lenses were ordered right there. (I make this point because I already had a pair of glasses in good condition and with the same prescription) I took advantage of the fact that it would be a new correction to change the frame. These last few weeks have been difficult. They gave me a cat for a hare. I had an emergency consultation. Being abroad obviously I do not have a medical history. The only thing I could contribute to my consultation was my previous glasses. The surprise was that the correction was the same. Obviously I was taken by surprise because when I went to my ANNUAL REVIEW CONSULTATION they pointed out a new correction. I still don't understand why Dr. Bernal tells me that the correction had increased and in the end they give me the same correction. I don't see the interest in changing lenses with the same correction. $2500 is not left over for anyone and less in this period. Now that I went to another specialist, they will give me a new correction and a new cost. In itself, the economic part is only money, which is not easy to earn, but as long as there is life, health and a very good view, it only remains in money. But I wonder how many more of us have already been victims of this doctor? And I don't want to imagine how many more may fall into negligent hands. Perhaps she is the one who should go to a serious vision review. I make an attentive invitation to do a revaluation, but not of my vision, but of the personnel they hire and thus avoid the destruction of what I imagine took Dr. Velazquez years. get up. My prayers and my eternal love for Dr. Velazquez.