VETERINARIA 24 horas "Roger" - 54710 Cuautitlán Izcalli

We took my kitten in very bad condition, the appointment time was not respected, delaying more than 1:30 after the agreed time, personally I was happy despite the first impression because she gave him 2 injections and on the way to get home My kitten's condition seemed like a miracle because she had gotten up, the cost is high but it covers the next 5 follow-up appointments where if more vaccines or vitamins are required, they no longer have a cost, I think it is a fair price for this service and it more important is that if they cure the animals.

Very bad care and they invent diseases so that you leave your pet hospitalized since he charged me $ 3800.00 for two days of hospitalization and $ 950.00 for laboratory studies, and if you do not leave one to your pet hospitalized they get angry and invent that they are going to do studies of In the laboratory that in the end, despite the fact that they draw blood from the pet, they never deliver the results, ah but if they charge for the studies and they never return the money, they took me $ 1200.00 for being 5 hours under review at the vet, and two injections of amoxicillin, and even so, Mr. Raúl says that he supported us a lot when caring for my pet, I do not know if he is a veterinarian since in the office he does not have his professional card in view and another is very unpunctual, he meets us at an hour and one arrives An hour later and if one tells him to be punctual, he gets upset and says that we don't even complain about it since it is a support to check the pet, but hey I didn't want to go and complain because in the end if I take my pet forward, despite not having given him his complete treatment, since the last day he left us standing because Mr. Raúl was not there. I recommend not taking your pets there.

I do not recommend falling in this place. Terrible experience we had. We arrived there as an emergency, I doubt very much that this man is a veterinarian, he does not have an ID, he does not have prescriptions, he is a thief. He charged us 2,000 for some studies he never did. He gave us modified, false files, he had the nerve to deceive us even with the pain of seeing our pet suffering, he never took care of her, a dirty and smelly place. In the end our pet died, perhaps he would have had a chance to live, we will no longer know. The laboratory vetoed him for altering analyzes that they did, really, never step on that place. He stole from us, he cheated on us and he knows it.

Expensive and unnecessary medicines are not recommended at all, there was never an accurate diagnosis, my cat recovered the day after I took her to another cheaper vet

A service that leaves much to be desired. My dog ​​got sick and it was the only vet I found open, I didn't check her well and just gave her an injection and told me that with that she would be fine, the next day I took her to her vet and he told me that she had an infection , and I review it with human warmth. Not like this person who is not interested in animals

I took my dog ​​with a damaged nail and I didn't even take the signs, she never left my arms and for giving me the cost she charged me $250. Q I was robbed. Why is that not a query? And at the time I ask for an invoice, I didn't have a prescription with a professional cell and they won't explain the cost either. Don't pay for the same. I was not denied payment but I need proof