Veterinaria Spa Kanino & Mascotas - 52060 Xonacatlán

Good excellent place

Good service and cordial treatment I recommend it

He does not fulfill his responsibility to go home even though he has been paid in advance and has been reminded via Msg and through calls. He claims to have everything ready and that he will attend and never shows up, and he doesn't even bother to warn that it won't come.

Very bad care one day my cat got sick and we took her to the vet and they only told us that they would give her two syringes and they did not tell us what it was nor did they give us a prescription after that she started to lose weight and it was difficult to breathe so we took her to another vet and they told us that what they gave him was the cause of all those symptoms

On November 12 of this year, Mickey was taken for a spinal injury, according to the veterinarian who works there, he told the owner that he will leave him under observation and that he will send photos and videos as the day goes by, never they reported or sent that information. Today, November 13, when asking for reports in person, it turns out that according to them it was stolen! There is no complaint of fact for it. They never answered the phone and we are hiding to report. According to they paid for the search of the animal and they do not present notes According to they paid brochures and they do not present invoices or photos of him Is that what they call being professionals? that's why I publish the photo of the animal so they can help us If he was channeled and badly he could not have jumped from a cage up high and he is not a magician to open if it was stolen, who steals a sick animal? And in the worst case, if he died, why don't they return it?

He has good care with animals, he knows how to treat them; The only but that I saw is that when the owner was asked if my pet could go home, he did not answer or did not specify if he could go to pick up my recovered patient. Therefore the cost of the stay went up. In addition, they took an X-ray which he never gave me or showed me to show me what my pet had.

Terrible service. After paying he no longer attends, you have to be begging him to attend and he is super rude and inattentive

If there was the option of not giving any stars, I would do it, terrible service, does not answer messages, the place is in a deplorable state, please check carefully where you take your pets, unfortunately mine died because it was not given the proper care I was not allowed to see it I don't think I'm the last person to go through that, stop recommending incompetent people The good comments that appear are made by relatives, even the wife appears saying that it is good Do not be fooled They even know him around for scamming people I hope you read this before leaving your pets with someone incompetent