ViajeTotal MX - 29200 San Cristóbal de las Casas

Alejandro nos a consejo y ayudo en nuestra planeación, gracias por tu ayuda

En todas las agencias tienen los mismos tours, pero en esta la forma en que te atienden es lo mejor. Hay alguien que sabe del lugar.

Buena atención y mucha amabilidad. Completamente satisfechos con los tours que realizamos al cañón del sumidero, a los lagos de Montebello y a los pueblos indígenas, nos faltó palenque y la selva lacandona que esperamos hacer para nuestra próxima visita.

출발하기 이틀전에 수미데로 캐년 투어를 예약했는데, 당일 아침에 픽업차량이 오지 않았고 연락도 잘 되지 않았습니다. 숙소 앞에서 1시간을 기다렸다가 투어를 취소하고 환불받으러 갔는데, 담당자는 없었고 다른 직원이 환불을 급히 해주었습니다. 그리고 누구도 미안하다는 말이 없어서 굉장히 기분이 나빴습니다. 절대 추천하고 싶지 않은 투어사입니다.

Don't believe this tour. Pick-up car is not coming.

AVOID this tour company!!!! Worse experience ever in Mexico. They use extremely small and uncomfortable mini vans not to mention the rude driver and how packed the mini van is. I’m taking a tour right now with them and my husbands leg wouldn’t feet on the last seat but the rude driver still insisted in packing more people at the back! WhenI purchased the ticket I specifically ask the agent for either a big van or at least to be picked up first. The agent accepted and put a note on the piece of paper saying “pick up first” , however we were picked up before the last couple. So they promise things just so you book the tour with them! Once In the packed mini van they play loud reggaetón music and take you to a tourist trap restaurant for an hour so that you pay $95 for a breakfast. If you don’t want to eat then you need to set out on the pavement with the freezing weather to wait for everyone to come back to the car. The driver would not allow us to go back in the car. My partner and I never really write reviews but the service has been so poor starting with a travel agent lying and the driver so rude that we decided to write this so other tourist don’t have to go through the same.