Virtu-Office Oficinas Virtuales Estado de Mexico - 53100 Naucalpan de Juárez

Excellent service, they have a very good location, the attention of the staff is very good, they have very complete packages and at a very good cost I highly recommend them!

Its facilities are always clean and the use of them is great, also the staff that works in them is the most cordial and helpful

Very bad service and customer service, be careful when making a contract in this place, always pay attention to what they are told and ask for everything in writing. The management of their virtual offices is very poor, we made our payment on February 27, paying 3 months of service in advance, it took 20 days to send us the contract in writing and we never received an invoice from you which always generated a problem but we were patient, when it was time to pay the following month we asked that they send us the account numbers to make the deposit to the mail, which took 1 more month to send us, we spoke with them and we went to the offices to make the payment in cash, when we told them that we paid 3 months in advance, things changed and they literally ran us from the offices, they told us that they would no longer give us the service and that they could not give me their names and if I did not withdraw security they would remove me, never we would work illegally, we are honest, responsible and respectful people, we have always worked under those values, and it is difficult to find situations like this in the On the way, our points of view are to expose what happened to us and that if they are looking for a comment about a service or place they can be informed, If the virtual office company seeks to address the opinions and suggestions of its clients, they could become a good place , but the path they have taken at this moment is a reflection of the company's response, showing their lack of professionalism by not exposing the facts and making false assertions about our legality or our honor as people and as a company. I hope that this comment will help Virtu-Office to improve and offer a good service to its customers, that they analyze their behavior and responses and seek to solve the problem as a service company.

Bad experience with them. Worst customer treatment I have received in an establishment in my life. They do not answer emails (already being a customer), when requesting information by telephone they indicate that they will send it by mail and this never happens. If you have this deal with a client of yours, I don't want to imagine what happens when a client of mine talks to the offices. I do not recommend them at all. There are other options that may not be so inexpensive but have a modicum of respect for the customer. Additional comment on the owner's response. Let me disagree with your statement. Contrary to what he wrote, we paid for three months attached to the photo. They were contacted by telephone requesting the information to make payments to the bank account since April and they could not attend the request for some reason, their response was that they would send it by mail, but it did not happen. In this scheme we were up to date, so my point that they do not answer calls and emails to a client is valid. They were called on several subsequent occasions requesting the same information and they continued to respond to the request. Finally after several emails they decide to give us the account number but they tell us that they are owed one more month. We go to your facilities to clarify it and make the payment. And indeed they tell us that our payment received on February 27 for 3 months covered us for 1 day in February and the following 2 months. That's what I mean by bad service. They assure that their customer service supports them, these are the data that I have to contrast and that I hope will help readers to make their own decisions. -They never sent the invoice for the payment that was made to them (since February). -They did not answer the requests for the information being up to date. I find it incredible that it is so difficult to pay them. -They modified the conditions by saying that 1 of the months that we paid in advance guaranteed us only for 1 day of service. -When requesting the name of the person who attended us in their offices to try to mediate the problem at a higher level in their company, they not only refused but threatened to call security.

Virtu Office is a highly professional response to space and office requirements. Not only because the facilities are always clean, but because they have taken care that the staff who attend you and who at certain times serve your clients, are very professional at all times. I have been with them for more than 5 years and I have never had any complaints or problems with them.

Nice office, good atmosphere, good attention. Very satisfied

The same thing happened to me, the guy is very visceral and gets emboldened behind a phone. Terrible, terrible service.