Vita Plenus - 11950 Ciudad de México

Excellent attention and service. Dr. Krouham really took the time to explain everything to me in detail in a completely humanized and personalized way. Nutritionist Ronit Krouham helped me complement the treatment with a complete and easy-to-follow meal plan. Thanks to Vitaplenus I feel much better, with more energy and healthier! I highly recommend it.

Extraordinary service from the start. Dr. Krouham saw me in consultation for 1 hour 40 minutes! All the doctors I went to previously welcomed me for only 15 minutes. Thanks for the personal attention and really listening to me as a patient. Grateful to Vita Plenus!

Dr. Alexander charges you $ 5,000 pesos for an appointment that cannot exceed 1 hour, my mother did not give a diagnosis, he sold expensive supplements, he sent her to do studies of everything, he never gave her another follow-up appointment and your assistants never respond. It is very sad how an activity that is vocational becomes something commercial.

I have been researching functional medicine for a few months because I have been hypothyroid for years and conventional medicine has not given me results. I called this clinic in hopes of receiving the desired care and it took two days for someone to answer my call because even when I called during office hours, no one answered. The person who finally answered my call was not the most courteous, he replied that the consultation with the DR. Alexander Krouham cost 5,000 pesos plus the studies he needed and that had a minimum cost of $ 1,500. And if he wanted to consult the doctor's colleague it was worth $ 3,000. I asked him what the difference was and he told me that it was because everyone wanted to consult the DR, since he was the one with the most experience (and that is understandable, but not 5,000 pesos !!!). He never mentioned that he could have a follow-up from the doctor, but he did clearly tell me that if I needed to see him again it would be another $ 5,000. I was reflecting for a week if it would really be worth investing in a consultation with this doctor, so to help me decide I came to read the opinions of his clinic and I think there are not very good references here, I think the only good ones are from his own family ... I thought that doctors took an oath to save lives, not to profit from people by selling their knowledge at unattainable prices. Wouldn't it be much better to be available to everyone at more reasonable prices and thus help more people?

Mr. Alexander Krouhan is an unscrupulous person, he only profits from people's health. After paying a consultation of $ 5000, some nutritional supplements that he sent to my daughter and that he sells of course for $ 4500, some studies of $ 15000 that he has an agreement with Biomédica, it was not to attend a message, an email, it is practically impossible talk to this Lord. I took my 11-year-old daughter to the consultation, I told her how she has been suffering from a stomach for 3 years, although in recent months it had improved because we had already made several changes in diet, because now after seeing this man, he sends him the supplements and my daughter vomits blood, and after I was looking for him by mail and messages with his assistant, he did not deign to return a call. This gentleman doesn't care about patients. Also in the consultation the doctor asked us how my daughter ate, I told him and even so he sends us to a Nutritionist, who of course is his daughter, the nutritionist Ronit. She told us that she ate very well and practically what we told her that she had breakfast, lunch and dinner was what she wrote down in the meal plan and of course they also charge you for that consultation. Now we are worse than how we started. Functional medicine is about seeing the patient, and not telling everyone the same and hoping it works the same for them. It's really not worth spending so much money on this Mr. He has no scruples. If he sends you the treatment and it works for you, you have already done it, but if you have any complications, it leaves you alone adrift. So after $ 25,000 pesos spent with them, we are without any diagnosis and worse than how we started. And if they notice the positive reviews you have are from your relatives.

I am very sorry for the bad service you have. I had a first appointment limited to one hour that cost me $ 5000. I bought supplements for almost 5000. He proposed a strict diet and asked me for studies for almost $ 6000. I liked an appointment which was canceled and his assistant does not give me any answer. I thought they would have better care and empathy with their patients.

Terrible experience. I had an online appointment as it is now with some doctors and I told all my history and moments of trauma, basically the process that I have carried through several years in a therapy here in 1 hour and without any observation, then the Dr. sent me to do extensive studies that not everyone can pay, apart from the appointment it has a price much higher than other doctors, but thinking that it was something that would be worthwhile for my health I did not doubt it. Finally, with the results in hand, I got in touch with the doctor and she asked me again to make another appointment to analyze the studies, but 1 day before my appointment she canceled me and then she would confirm me to reschedule. The lady who told me this never called me and the doctor never went to write me and give me some information with which to start working or follow-up of any kind, I had to call again and if I expressed how upset I was that after time, trust and money and more, being a diabetic, hoping to be treated and make changes for my well-being, I couldn't believe that no one was following me. To cut a long story short, they called me one day when I was at work to attend the appointment AT THAT TIME that I could not and had not previously checked with me, to which I had to respond as is. They never had the details of an apology, an email, a call or a recommendation and I thought, "maybe the person who runs this office is not aware of this situation and it would be important for them to know and maybe then receive a better treatment" but it was not at all So, I wrote through their networks and received a response that what a shame and that I gave them my number so that someone would call me to which I shared that information and they NEVER called me. It was the most expensive and exhausting appointment I have ever had in my life and if they could not "attend" me at least out of decency, they would have returned the money because they made me feel taken advantage of, ignored, and very vulnerable when precisely what I was looking for was a type of medicine. that you should consider mind, body and soul and how this affects your health and your behavior was the opposite.

If I could I wouldn't give it any stars. The most expensive doctors in Mexico. At the time I went, the appointment with Krouham cost more than 3 thousand pesos. I made a lot of effort and went to the other doctor. His consultation was in more than 2 thousand pesos, therefore extremely classist and elitist, as if only wealthy people could have access to health. They completely abuse despair. They ask to do studies in a very expensive laboratory and in my case they asked me for a study that did not help at all and cost me more than 5 thousand pesos. The doctor sent me a medication that, instead of helping my health problem, made it severely worse. The nutritionists were also absolutely useless, they did not help me in the least. A part of the mercenary business is family. Her daughter Ronit is one of the nutritionists, hence her positive comment on the place. Their treatment in general is based on overpriced supplements because they are imported. Do not fall into the hands of people who are not interested in health at all. They just want to fill their pockets with money.