Vitrocar Monterrey Y Griega - 64580 Monterrey

Name: Vitrocar Monterrey Y Griega - 64580 Monterrey
Address: Av. Francisco I. Madero 2923, Acero, 64580 Monterrey, N.L., Mexico, N.L.

3.4/5 ★ based on 8 reviews

Contact Vitrocar Monterrey Y Griega

Address :	Av. Francisco I. Madero 2923, Acero, 64580 Monterrey, N.L., Mexico
Phone :	📞 +8887
Website :	https://www.vitrocar.com.mx/%3Fy_source%3D1_MjQxNTc0NDItNzE1LWxvY2F0aW9uLndlYnNpdGU%253D
Categories :	Glass repair service , Auto glass shop ,
City :	N.L.

Av. Francisco I. Madero 2923, Acero, 64580 Monterrey, N.L., Mexico

Best Auto glass shop in Mexico

R	Ricardo Sánchez Lopez on Google ★ ★ ★ ★ ★ Una experiencia muy buena ? excelente ambiente y atención hacia el cliente A very good experience ? excellent atmosphere and customer service
M	Mar Valerio on Google ★ ★ ★ ★ ★ Falta de personal . Informal el trato. No contestan el tel. No avisan al terminar el trabajo. No lo recomiendo para nada... no limpian el carro y lo dejan sucio donde se subieron a cambiar el vidrio frontal .. Lack of staff . Informal the deal. They don't answer tel. They do not notify at the end of work. I do not recommend it at all ... do not clean the car and leave it dirty where they climbed to change the front glass ..
I	Ing. Gabriel Gallegos on Google ★ ★ ★ ★ ★ Pensé que eran serios, me cotizaron y me hablan posteriormente para decir que no tienen el cristal, muy mal, no recomendable I thought they were serious, they quoted me and they talk to me later to say that they don't have the glass, very bad, not recommended
c	carlos gpe on Google ★ ★ ★ ★ ★ Muy amables y atención rápida Me cambiaron el cristal el mismo día Very friendly and fast service They changed my glass the same day
M	Marilu Coronel on Google ★ ★ ★ ★ ★ Llame para saber si tenian el vidrio de mi carro, me dijeron que si, luego llevamos el carro le quitaron el vidrio y a lo ultimo salieron con que siempre no era el vidrio y le pusieron una mica y hasta la fecha no le han puestos el vidrío al carro. Siempre que llamo nunca contestan y cuando llegan a contestar no saben nada, no lo recomiendo muy mal servicio I called to find out if they had the glass for my car, they told me yes, then we took the car, they took the glass away and at last they came out with the fact that it was not always the glass and they put a green card on it and to date they have not put the glass on it. To the car. Whenever I call they never answer and when they do answer they do not know anything, I do not recommend it very bad service
R	Ruben Antonio Lopez Moreno on Google ★ ★ ★ ★ ★ No opinaré respecto a alguna instalación, ya que por una mala coordinación entre su callcenter y taller, no me agradaron correctamente la cita y por eso no me pudieron realizar el trabajo solicitado. Solo por eso, mala comunicación entre ellos, me afectó a mí en mi agenda y decidí buscar otro proveedor, con quien ya resolví mi problema de reemplazo de parabrisas. I will not comment on any installation, since due to poor coordination between their call center and workshop, I did not like the appointment correctly and that is why they could not perform the requested work for me. Just because of that, poor communication between them, it affected me in my schedule and I decided to look for another supplier, with whom I already solved my windshield replacement problem.
A	Alonso Garza on Google ★ ★ ★ ★ ★ De las peores experiencias que he tenido, la chica recepcionista y todologa (la llamaban Cecy) una actitud grosera y despota, por una reparación si la pagaba en 700 pesos, la hacia en ese momento, pero si era por medio del seguro, me agendo una semana después,.y me dice que hay que dejar el carro entre 5 y 6 horas, les recomiendo que le den unas clases de educación, ya que ni "buenas tardes o gracias" sabe decir; Total: Afortunadamente mi aseguradora tiene convenio con empresas con personal más profesional , muy mal y una verdadera lastima que la reputación de empresa con antigüedad se deteriore por la actitud de algunas personas. One of the worst experiences I've had, the receptionist and everythingologist (they called her Cecy) had a rude and despotic attitude, for a repair if I paid 700 pesos, I did it at that time, but if it was through insurance, I booked a week later, and he tells me that you have to leave the car between 5 and 6 hours, I recommend that you give him some education classes, since he doesn't even know how to say "good afternoon or thank you"; Total: Fortunately, my insurer has an agreement with companies with more professional staff, very badly and a real shame that the reputation of a company with seniority deteriorates due to the attitude of some people.
H	Homar Lopez on Google ★ ★ ★ ★ ★ Muy mal servicio. Cotizaron la pieza que ocupaba y me agendaron cita 4 días después, fui el día indicado pero la pieza llegó equivocada y ahora resultaba que la pieza no la tenían y la buscarían por fuera. El gerente nunca se comunicó para darle seguimiento a mi pieza, una semana después el gerente que me atendió ya no laboraba ahí. Hablé al número 800 para que me auxiliaran y lo más que pudieron hacer es canalizar a la sucursal mi problema. Me llamaron de la sucursal para "para darle seguimiento" a mi caso pero solo quedó en esa llamada. No los recomiendo para nada, sobre todo porque no tienen un sistema para realizar quejas que realmente apoyen al usuario y sirva a la empresa para entender que tan deficiente es su sistema de atención. Very bad service. They quoted the piece that I was occupying and they scheduled an appointment for me 4 days later, I went on the indicated day but the piece arrived wrong and now it turned out that they did not have the piece and they would look for it outside. The manager never communicated to follow up on my piece, a week later the manager who attended me no longer worked there. I called the 800 number for help and the best they could do was channel my problem to the branch. They called me from the branch to "follow up" on my case, but it only stayed on that call. I do not recommend them at all, especially because they do not have a system for making complaints that really supports the user and helps the company to understand how deficient its service system is.