Vitromex - 04040 Ciudad de México

Excellent price and variety of products, the attention is very good

It saddens me because I always have positive comments. But it is also valid to do it when the service has been bad, in this case it was terrible. I requested a material that I had already chosen, the employee recommended another one for being non-slip, consider his opinion, buy the product and request that he allow me to review it before receiving it, he told me NO, that he could review it in the delivery area, when requesting that I They will show the product I realized that the product was different from what I had finally requested, I had to cancel and the remuneration of my capital will do it until after 24 hours, I lost two hours of my time, I did not obtain the material I wanted and spent a lousy bad time. And now I will be waiting for my money to be returned so I can buy what I need. I wish the manager would read my comment, and consider my complaint. Definitely be careful in this establishment and do not trust until you see what you are requesting, is what they are going to deliver.