Vive Cancún Tours & Travel - 77500 Cancún

3.5/5 based on 8 reviews

Contact Vive Cancún Tours & Travel

Address :

Blvd. Kukulcán Km. 8.5 Plaza Terramar, Zona Hotelera, 77500 Cancún, Q.R., Mexico

Phone : 📞 +998
Website : https://vivecancun.com/%3Fgoogle%2Bficha
Categories :
City : Q.R.

Blvd. Kukulcán Km. 8.5 Plaza Terramar, Zona Hotelera, 77500 Cancún, Q.R., Mexico
H
Hugo Daniel Meyer on Google

Hicimos el tour a Isla Mujeres. En primer lugar tengo que decir que este fue el tour peor organizado al que he asistido. Detalles abajo: 1. El tour debería haber salido a las 10, en un bote privado, al final salimos en ferry pasadas las 10:30. Te venden la idea de bote privado, y lo que hacen es ir a la taquilla de ferry y comprar con documentos mexicanos los tickets de ferry, de esa manera les sale más barato, alrededor de 140 pesos mexicanos. 2. Un poco antes de que empiece el tour viene el supuesto capitán y dice que porque iremos en ferry, tenemos que pagar 70 pesos más por persona, ya que ir en el ferry era algo que ellos no tenían planeado para ese día, pero que para nosotros es una SÚPER VENTAJA ya que podriamos volver a la hora que quisiéramos. 3. La organización por parte de el "capitán" es un desastre, vas tarde a todos lados, te tiran en la playa por una hora, luego te llevan a hacer snorkel por 10 minutos y luego te llevan a comer a un lugar donde tienen un tiburón gata encerrado en una piscina para que la gente se pueda sacar fotos con el pobre. 4. Luego de comer, debían llevarnos de vuelta al puerto para que tomemos el ventajoso ferry de las 16:00. Al final llegamos a las 17 al puerto y acabamos tomando el ferry de las 18:00. 5. Cabe mencionar que en isla mujeres nos movian en una lancha con más de 20 personas cuya capacidad era claramente de como mucho 15 personas, y por lo tanto, íbamos apretados como sardinas.
We did the tour to Isla Mujeres. First of all I have to say that this was the worst organized tour I have attended. Details below: 1. The tour should have left at 10, in a private boat, in the end we left by ferry after 10:30. They sell you the idea of ​​a private boat, and what they do is go to the ferry ticket office and buy with the Mexican documents the ferry tickets, that way they get cheaper, around 140 Mexican pesos. 2. A little before the tour begins, the supposed captain comes and says that because we will go by ferry, we have to pay 70 pesos more per person, since going on the ferry was something that they did not have planned for that day, but that For us it is a SUPER ADVANTAGE since we could return at the time we wanted. 3. The organization by the "captain" is a disaster, you go late everywhere, they throw you on the beach for an hour, then they take you snorkeling for 10 minutes and then they take you to eat at a place where they have a cat shark locked in a pool so people can take pictures with the poor. 4. After lunch, they had to take us back to the port so that we could take the advantageous ferry at 4pm. At the end we arrived at 17 at the port and ended up taking the ferry at 18:00. 5. It is worth mentioning that in Isla Mujeres we were moved in a boat with more than 20 people whose capacity was clearly of at most 15 people, and therefore, we were tight as sardines.
M
Manuela Arroyo on Google

Un tour de diez de principio a fin. El guía insuperable, la comida increíblemente buena y la visita guiada a Chichen super interesante, con guías que de verdad te trasmiten todo su conocimiento. Además, te llevan a un cenote para poner el broche de oro final al día y también se visita la ciudad de Valladolid. Más completo no podría haber sido. Con ganas de realizar otro tour con Vive Cancún y 100% recomendable para todos!
A tour of ten from start to finish. The unbeatable guide, the incredibly good food and the very interesting guided tour of Chichen, with guides who really transmit all their knowledge to you. In addition, they take you to a cenote to put the finishing touch to the day and you also visit the city of Valladolid. It could not have been more complete. Looking forward to another tour with Live Cancun and 100% recommended for everyone!
C
Christel Soler on Google

La contratación con una tal Cindy fue penosa, super mal educada y groseratodo el tiempo y diciéndonos que aunque hiciésemos el pago en las próximas horas (piden transferencia vía OXXO) no nos garantizaba tener lugar en la Excursión. A la mañana siguiente nos tuvieron UNA HORA de reloj en el muelle para tomar los barcos.nos hicieron estar a las 10h para salir a las11h, intolerable. Esta reseña lleva 3 estrellas porque el patrón de nuestro barco fue muy atento y agradable en todo momento. Nos sobró la hora y media libre en isla mujeres donde recibes un acoso constante por parte de todos los vendedores del lugar. Te tratan como si fueras una máquina de hacer dinero, y si no les compras te miran mal y te hacen gestos. Es lamentable que se trate así al turista en un lugar que vive al 90% de éste.
The hiring with a certain Cindy was painful, super bad mannered and rude all the time and telling us that even if we made the payment in the next few hours (they ask for a transfer via OXXO) it did not guarantee us to take place on the Excursion. The next morning they had us ONE HOUR on the dock to take the boats. They made us stay at 10am to leave at 11am, intolerable. This review carries 3 stars because the skipper of our boat was very attentive and pleasant at all times. We had an hour and a half left in Isla Mujeres where you receive constant harassment from all the vendors in the place. They treat you as if you were a money-making machine, and if you don't buy from them, they look at you badly and make gestures at you. It is unfortunate that tourists are treated like this in a place that lives 90% of it.
G
Gema López Martín on Google

Realizamos la excursión Tour Chichen Itzá, Cenote Ik Kil, Suytun, Valladolid y quedamos muy contentos. Son una empresa de fiar con años de experiencia. Lo único que cambiaría sería estar más tiempo en Chichén Itzá y no pasar por Valladolid, hay muy poco tiempo libre en Chichén y la explicación es escasa, no da tiempo a conocer todo el recinto, solo lo más importante y es una pena.
We made the excursion Tour Chichen Itzá, Cenote Ik Kil, Suytun, Valladolid and we were very happy. They are a legit company with years of experience. The only thing that would change would be to spend more time in Chichén Itzá and not go through Valladolid, there is very little free time in Chichén and the explanation is scarce, there is no time to see the whole site, only the most important and it is a shame.
M
MrJohannmaiden on Google

Las visita fue buena. Pero ojo, durante el tour te quieren vender muchas cosas y si te descuidas terminas gastando tanto más de lo que vale el tour. Algunas teorías que explica el guía no tienen fundamento científico, solo son creencias de los pueblos preispanos (Mayas). El que cree en chamanes y todo eso le va a gustar.
The visit was good. But beware, during the tour they want to sell you many things and if you neglect you end up spending so much more than the tour is worth. Some theories explained by the guide have no scientific basis, they are only beliefs of the pre-Hispanic (Mayan) peoples. He who believes in shamans and all that will like it.
H
HUGO ARLEY on Google

Son una agencia que revende los tour de un operador llamado 13 Baktum el cual tiene un pesimo servicio, adquiri el tour a Tolum y de 12 horas de tour solo estuvimos 30 minutos en el sitio y solo 5 minutos para tomar fotos, el resto del tour es solo para venderte productos repelentes calendaruos mayas, limpias de chaman, tequila etc. Una perdida de dinero. No lo recomiendo, mejor hacer el tour por cuenta propia.
They are an agency that resells the tours of an operator called 13 Baktum which has a terrible service, I acquired the tour to Tolum and of 12 hours of tour we only spent 30 minutes on the site and only 5 minutes to take photos, the rest of the tour It is only to sell you repellent products mayan calendaruos, clean shaman, tequila etc. A lost of money. I do not recommend it, better to do the tour on your own.
D
Denis Dubinin on Google

We had a travel from this company to Chichen-itza. The places we arrived were astonishing great, but the tour operator is such a horrible. 1) The bus is from outside looks new, inside the seats are very close to each other, at the back of the bus the Air Conditioner makes a real Ice age period, while at the front it is ok. I told the guide about 6 times concerning that we are freezing, people were really dressing up towels. The biggest problem that you cant control the ac by the adjustable air flows, there are vents that are unadjustable. So i had it taped with adhesive tape!!!!! The guide was a real deack and said that their system cant be warmed up eaven by a 1 degree and the fliw cannot be adjusted too. My god what a hell ride was that. 2) Concerning the guide - hes name is MIKE. He doenst know how to work and speaks monotonic language so i felt asleep most of the time and others dont listen him either 3) places that we visited shaman, souvenirs is ridiculous. An hour wasted time on 6 times overpiced flea things, but for Villabodos town there were 10 minutes!!! ( and 8of them i was looking for adhesive tape to paste the vents of the conditioner) Arghh if i was able i would post - minus! 5 stars! The cenote and chichen were great but this doenst concern the operator service it is the heritage of mexican people.
M
Marla Mello on Google

I took the tour to Chichen Itza with Ik Kil and Suytun and it was great!!! They super on time (I left from Tulum and the pick up was 7h and they showed up at 7:03h!), great and funny people working with them, the food was great and had vegetarian options at the restaurant, they really don’t stop at shops and you have enough time to enjoy all the stops that the tour makes. Highly recommend it!

Write some of your reviews for the company Vive Cancún Tours & Travel

Your reviews will be very helpful to other customers in finding and evaluating information

Rating *
Your review *

(Minimum 30 characters)

Your name *