VK GRADUACIONES - 06000 Ciudad de México

They do not deliver what you specifically request, the quality of the photography is poor, they are not careful with the finishes and they deliver with defects, they have a guarantee and they make it valid, but they give you long to deliver later. I got demanding when requesting my products and expressing that I disagreed with the fact that they played with my time and did not like me, so Eduardo automatically decided to cancel my contract, which I did NOT request or agree to, and refund in his all my payment covered by the package that I contracted (at least). All this without mentioning the bad attitude of the staff, who apologize for their mistakes and lack of quality, seeking to blame the customer. How easy it is for them to ruin the graduation experience for the boys with their decisions without criteria, as if the photo could be taken again (especially the generation) and the time invested could be recovered. The only thing I have from this company are a few individual and family digital photos (of poor quality), however I was left without a generation photo. I don't need to hide my hand to openly complain about your lousy service. It is remarkable how they make the complaints of the boys something personal, this is my first and last comment made to this company. In addition to the poor quality, lousy customer service and lack of professionalism to meet the requirements of their customers, they slander me about the other negative comments that people make, assuming that it is me automatically.

The frame materials are generally basic, but my rating is for the lousy service. The worst thing was the ring, one is supposed to be able to choose models that do not come in your catalog if 5 or more people ask for the same one, so we asked for one but the work was very ugly and of very low quality, when I told him that I was not satisfied I He said that he would only change it if the same 5 people asked for the change, this made me inconsistent because the error in the ring was theirs, I ended up changing it because all the people in my group who wanted that model were dissatisfied, however they should comment they are not as accessible to make changes. In addition, Eduardo had several problems with people in my group for being informal and inconsistent with dates and his service and he did not like that nobody asked him seriously, that made him generalize hostile attention towards others with phrases "I'm sick of your group ”, until I told him that he would please treat me well since I had treated him with respect. On the other hand, the finishes are bad, they gave me the group photo with a chipped corner and the frame of the individual photo with a scratch, which they tried to minimize with a permanent marker, the scratch and the marker were evident in addition to the trimming from the photo it was crooked. I took the photo and I had to return the frame, I preferred not to complain anymore because I had to go twice since they did not give me everything together although they had confirmed that it was already there, they only said that inside their offices the diploma had chipped but they did not tell me they warned before. Although they say that the jobs have a guarantee, it is very unpleasant to have to go around, not always one can and less so when their office is only open one or two days a week and irregularly. I could say that several of my group were dissatisfied but I speak from my experience, my recommendation for other groups, put things in writing, messages or audios do not work, if you can pay a little more for a better service, product and attention, believe me , it's worth not to go around.

Having the memory of an event as important as the graduation photo was a better experience with a person as professional as Eduardo and his team. Excellent quality of material, kindness and disposition is the distinction in VK. Thank you very much, I am really happy with the work received.

Without a doubt, it is the best company to hire graduation photos, the packages are complete, of quality and at affordable prices. The attention and service was always very friendly throughout the process, from hiring to delivery. There is punctuality and consideration for each graduate in the orders. EXCELLENT WORK. Recommended.

I am more than responsive and satisfied with my graduation package. From the beginning, VK GRADUACIONES offered us a plus at an excellent price, the comfort to be able to know their products, accessibility for payments, punctuality and coordination for taking photos as well as delivery in a timely manner. Excellent quality and above all excellent service 10/10. Everything is beautiful. Thanks !

I loved the work, the quality of the frames and the photos, the gifts that he gives in his packages and that he provides attention at all times. Excellent service

Eduardo attended us, the truth is that he was a super patient and understanding person with the demands of my generation. I loved the work he did and the best prices on the market. I would choose VK again, definitely yes.