Western serviboiler - 44300 Guadalajara

Very bad service. They don't go when they meet, they don't even tell you to say they won't be able to go. Nobody is picking up the phone. Terrible service.

They offered a 2-month telephone warranty on the heater fix, and when they picked it up they only gave 1 month in writing

The worst care in the world, responds a haughty and uneducated person, their options are that you go to the store to get prices or send them your information (such as your IFE / INE with address included in it, in addition to the photo of the card that gives you infonavit). Because you can be their competition who are only interested in their prices. Anyway, explain how many times you can, he will not understand you, at the end of the day he tells you that this is the case if you want to buy him or see his prices, otherwise, he is not forcing you to do anything.

Terrible customer service, they keep going and don't pass, they go and then they don't come back, in this case they install a badly done solar heater, I call to inform them, giving meaningless excuses and finally I had to call another supplier. Not recommendable bad attention to the client and in works.

Since I called to ask for prices, they reluctantly attended me that they only give prices in the store, total that already in the store I left an advance of 50% and they changed the installation date 3 times, finally when they were they wanted to install a Boiler that simply sight looked used, since it looked badly painted and had no labels, I told the guy who went to install that in no way would I pay the rest for that boiler since I asked for a new one, and he became very rude, arrogant and offensive , I reluctantly grab his boiler and left, but when he left he got on my sidewalk with his truck and destroyed the little garden that I have outside the house, I hope that those 1200 pesos that I stole will serve him something even if it is so that go get your hideous dali mustaches cut off. It is not worth doing this kind of thing.

Don't fall into their trap, they just steal from people, don't grab anything and charge 300 for advice without doing anything...

There is no warranty, no service after they put the heater on. Not a week and it no longer catches on. You call them and there are no technicians, they schedule you at 4 to tell you later that they will not go. Tomorrow will be the first thing first thing and nothing. Not recommendable