Wild Treks Adventures - 48380 Puerto Vallarta

***Unsafe company! Beware*** On Wednesday, April 13, I joined an ATV/Zipline Canopy Puerto Vallarta/Tour with Wild Trek Adventures (same company operates under different names). We met at their office and then set out on ATVs for a 45 minute ride up the mountain. Once at the top, there was a very rustic restaurant, where we were encouraged to order drinks and food, then we set out for the zipline part of the tour. We were given brief instructions by Oliver the tour leader, such as how to hold our bodies when on the line, how to brake and when to not brake. Each zipline had a ‘stopper’ (a poorly constructed folded over piece of vehicle tire secured with duct tape) at the landing platform, with a worker to grab you and help you disconnect from the line. There were nine lines, and on the eight line, the longest one and over a river, I had an unspeakably terrible accident. About two-thirds of the way down this line, the worker on the platform gave me the braking signal. I proceeded to brake as hard as I possibly could (I work out/lift weights daily and am quite strong) as I headed to the landing platform. Upon approach, the ‘stopper’ was either not there or not functioning and the worker did not catch me. I hit the pad on the tree at the platform right-foot-first and saw my ankle dislocate and break in two places. I started screaming while rotating in the air in my harness. I was eventually lowered to the ground, screaming for help, an ambulance, medical attention, anything. There was no help to be had. They had to hook me back up to the zipline and two workers held me as they ziplined me to the final platform and carried me back to the restaurant and sat me down. Again, there was nobody there to help me and they had to put me in a full-size ATV with Oliver driving me and my husband 45 minutes back down the mountain over treacherous ruts and bumps that sent me screaming every time my ankle moved. I was taken to an area hospital, and while I lay screaming in the emergency room, Oliver the tour leader and his female associate stood there staring at the harness I was still wearing and asked the nurses if they could remove it from me so they could take it with them. Moving even a centimeter had me screaming again, even with an IV of painkiller that was now hooked up to me. Eventually, the nurses cut it off and gave it to Oliver and his associate. As they left, my distraught husband was offered 170 pesos (about $9USD) for a taxi back to our hotel. No apologies. I had emergency surgery where I was implanted with a titanium bracket and nine screws, then had to remain in the hospital for three nights. Recovery will be long and painful. Canopy Puerto Vallarta/Wild Trek Adventures is an extremely unsafe operation and I urge anyone reading this to find a different tour company.

The experience was awesome. Me and my partner had a wonderful time. We don't drink alcohol, so while everybody was drinking tequila we were given a fruit tour which was wonderful.

The guide was really nice and funny but we didn’t find the trail to be particularly interesting or pretty. You basically ride out of town to a bar they own near a river with some natural pools that was pretty but not really worth the $95 we paid.

Fabian has to be the best tour guide! This was a great adventure..from the ATV's to the restaurant and more!

Great crew guides and the razor was awesome to drive ...,zip line is one of the best

We had a great time. Our guides were great. The equipment worked well. We did the razr tour. Only complaints were you had to eat at the restaurant after the tour. The bus didn't come for 1.5 hours are the trip. Granted the food was good. And we didn't know we were go to get wet on our trip. Would have been nice to be told about this and have the option to bypass.

Had a blast! Great price for the experience you have. Our guides were top notch. Would do again in a heartbeat.

I enjoyed a concrete cobblestone & dirt road ONLY ATV guided trip to the end of a Cuale river road, riverside Bar Cafe. It was dusty, and bumpy, and we'll guided. All of me, my clothing, & shoes were in needed of cleaning. The ATVs were older. The Bar restaurant saw several other ATV tours with better ATVs, & one had good (better), double-seating. The trip shows off several other nice stops, which we did not stop at. Other tours, Canopy-Tours covered buses, came to the area this day. The Office & Guides were GOOD+ , The ATVs all were older, but worked. The Bar Cafe was a nice, clean, simple place, for a beer or two & and light snack. The river pools could be jumped into. The water was clear and cool. Several other ATV tours seemed slightly better, but WILD TOURS was very conveniently in back of Romantic zone, and avoided zona Central's dangerous traffic. Rookies driving ATVs fast is a bad idea. I came home after 3hrs reasonably happy & exhausted. PICs were taken & made. A good experience!