Wimotelecom S.A. de C.V. - 44500 Guadalajara

Excellent coverage, excellent packages. Recommended if you need a line that offers you internet and social networks and apps like unlimited YouTube

Excellent customer service, as for the signal I have not had any complaints, assortment of cell phones when I went there was not much equipment

Terrible service, advisers who never know anything, do not have information, do not know how to do it, etc. only justifications. Lazaro Cárdenas branch despots, rude in order to regret acquiring a team with them

hey!!! I want to talk to an operator to buy a portable or mobile wimo... only I can't talk to anyone on their phone...!!! pure computer.. answering machine

don't buy here Lousy insurance service and service lease the phone has been in repair for 5 months and they just don't give a solution but with the payments they want them to be punctual

My comment is not about the company itself, because it has good packages. My bad experience was with the staff, who I consider that they are not formal in terms of their processes, and I think that gives the company a bad image, I bought a MiFi and a chip card, for a 100 GB package, which I acquired due to bad information from the seller, since he told me that I could use it in the MiFi and it was not like that, it is only for phones, so I spent about $ 1500, purchase for which they never gave me an invoice or even a purchase note , Everything was verbal, as well as the supposed "guarantee", because the MiFi, the first time I put it to charge, broke down, I took it to the store and they changed the battery, that's how it worked again, then the same thing happened , at the first charge it broke down again, I took it back and after days they told me that the MiFi had physical damage in the charging center and that this was not covered by the warranty and did not even have repair, as if to imply that I had damaged it, the truth is that this device was defective because from the pr The first time I put it to load, it failed, they should have given me a different device, but it was not like that, I told them that they would refund the money or exchange for another item, but to date it is time that they do not answer me or give me a solution, And it has been 2 and a half months since this bad purchase, I repeat the company must be good, and the people who attended me were kind, but I think they do not have seriousness or ability to give you a solution, when problems of this type arise, like this take it into consideration why poor handling and follow-up of customer complaints by staff can put the reputation and reliability of the company in doubt.

One of the worst places with customer service. Nobody wears a uniform, the chip sales person is never there, but if you want you can wait 15 minutes. Truly one of the worst customer service experiences.

Well, I rate this company that its staff does not have the ability to serve a customer. And especially when the client is new. I started to buy my recharges weekly and in the third week my internet service was suspended at home. I asked why? According to the fact that the IMEI of the moden did not correspond to the sim that was registered in the system and that is why it was suspended. They did not give me an alternative solution, that I had to buy another modem that they sell. But neither way will I opt for the competition that best offers its service. When a company starts to grow, it overlooks many details and ignores them, but when they go down, they start haggling over their services. So personally I do not recommend this company.