Wyndham Cozumel Hotel & Resort - 77600 San Miguel de Cozumel
4.3/5
★
based on 8 reviews
Contact Wyndham Cozumel Hotel & Resort
| Address : | Kilometro 1.7, Carretera Costera Sur, 77600 San Miguel de Cozumel, Q.R., Mexico |
| Phone : | 📞 +987879 |
| Website : | http://www.cozumelhotel.com.mx/ |
| Categories : | |
| City : | Q.R. |
| Description : | Informal resort offering a private beach & an outdoor pool, plus a spa area, a gym & 3 restaurants. |
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stephen bond on Google
★ ★ ★ ★ ★ Pool and service was great, the rooms were nice and clean. Wait staff was super. The thing that sucked was the hot tub was not working the whole week. I had knee surgery and needed it for recovery...
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William Wilson on Google
★ ★ ★ ★ ★ It was GREAT
Mr. Christian Fraz the group manager did a wonderful job, and should be commended for the great job he did.
He went out of his way to be sure we were taken care of, and everything went very smoothly.
The front desk people were very friendly, helpful, and ready to serve.
The accommodations were very clean, and ready for our group when we arrived.
5 stars for the Hotel Cozumel, Senior Christian Fraz, and his staff.
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Lieu Tah Wei on Google
★ ★ ★ ★ ★ I am extremely pleased with our stay with our group. Though the room was mediocre and some of the sheets had stains (looks from rust, probably from a diver), the staff was awesome. The bartender at the restaurant by the beach had an attitude, but the rest of the staff were beyond expectations with their service. The food was good, not beyond expectations. Hubby and I came here with dive group. The dive group has been coming to this hotel in a yearly basis for the past 15yrs so it shows the consistency of their service and quality. Looks like if/when hubby decide to come here ourselves, I know where we want to stay.
Service: A ++++
Quality: A
Price: (Not sure cause we went with 20 other people in a travel package).
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Alison Garrad on Google
★ ★ ★ ★ ★ Amazing service. Convenient location. They are constantly cleaning every surface (floors, windows, even the ceilings). It's just that the WiFi connection was terrible in the hotel room and some lounge areas for 2 out of 3 days. Def recommend renting a scooter for $40/day to explore the island. The front desk personnel gave a great recommendation for a dinner restaurant. Thanks!!
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Cesar Robledo on Google
★ ★ ★ ★ ★ Love this hotel, perfect for divers, 2 minute walk from your room to the beach or dive shop, nice rocky beach with a very beautiful reef you can snorkel at, rooms were spacious. Staff were all friendly and helpful when I lost my key lmao , Daniel Chan was an awesome bartender and made sure I was taken care of. Can’t wait to come back here for the 3rd time
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Aaron Hall on Google
★ ★ ★ ★ ★ Pros: Friendly staff. Nice pool area. Walking distance from downtown and cruise ship areas. Clean rooms with all the basics. Outstanding food. Reasonable prices. Snorkeling available in ocean directly in front of hotel.
Cons: The rooms are dated and worn. This is an older hotel: seems more like a 3-star hotel due to age and condition of furniture in rooms. Signs above toilets warn against flushing tissue. Cannot drink from faucet water, but hotel provides unlimited water dispensers in the hallways.
Tip: if the wind is coming from the west, rent a vehicle to visit beaches and restaurants on the east side of the island for more calm ocean experiences.
This review is based on a visit in January, 2021, and iMarch, 2022.
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Verified Hotel Guest on Google
★ ★ ★ ★ ★ Positive: Staff¿s very friendly & good food. Location is great close to town with gorgeous pool & hot tub! There¿s an underground walkway to beautiful beach and pier for scuba diving boat pickups. Very impressed with cleanliness & constant disinfecting all ar Negative: Wyndham needs to update shower heads and bathtubs, add plugs to bathtubs & sinks (easy to lose jewelry if not careful), more wait staff at pool as we waited a long time each day for lunch service, water & drink refills. Need wait staff at beach.
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Kelly Dananay on Google
★ ★ ★ ★ ★ Hotel Cozumel is great for divers and non-divers too! The location is super convenient and the rooms are basic, but spacious. There are lots of places to hang scuba gear on the patio outside each room.
The staff here is the hotel's secret weapon. They are amazing, kind and attentive! Silvia and Manuel took care of us and treated us like family.
The buffet food is mediocre, but the theme dinners are the way to go! You'll have to make reservations, but it's definitely worth it! And don't miss Caribbean night on the beach!
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