Xiaomi Store Monterrey - 64620 Monterrey

I do not understand the point of opening a store without stock, I went to find a simple charger for a little x3 and it turns out that a store that sells cell phones does not sell chargers for their own cell phones, they better have opened when they already had things to offer. Even a bad investment makes me open that store, how much can a store generate that has nothing?

Excellent customer service, they do not harass you, but they are attentive to any questions, the prices are accessible for the quality of the product. They explain to you when paying the guarantee.

The staff is friendly, there is a wide variety of products to see them working. It is not a Xiomi store, it is an authorized dealer. So if they need any kind of warranty or special repair, they can't help you.

The store is beautiful. Very aesthetic, good service and I'm a fan of their products, they have everything, I love the Smart Home concept that Xiaomi promotes: D from my favorite stores. I already have a cell phone, cameras (which detect even average things about nature hahahaha and spotlights :D I'll go for more things than I can

aaaaa how to start This store and its prices made me regret my purchase and may never recommend it or its products. Unfortunately there are no refunds for being dissatisfied with a purchase. I went to the opening and there was no real offer, and to date it is better to buy the products by third parties than to go to the store. The cell phone I bought after perhaps a maximum of two months was already almost 4 thousand pesos cheaper online, not to mention that my equipment had MANY failures at the beginning that eventually disappeared, but for the price (14 thousand pesos) it leaves a lot be desired. One would think that because it was an official store they would have the charger with the American plug, but it was not like that, this would not have bothered me so much with an adapter, but it took almost TWO months to give it to me. Another thing that took me almost two months to receive was my invoice, which when I asked for it in the store they told me that they were not ready yet. A month later, I marked on my invoice that the manager blamed me for not leaving my data, which, if I did, fortunately I kept both the data I gave and the ticket. It was like other things very annoying, in the end they gave me an equivalent bill, of course a month later. Honestly, the only good thing about this store in my experience was the staff (of course not counting the manager) they were always friendly and willing to help. Why don't I complain about the bugs? such as that the cell phone was completely bricked when watching prime video having to restart it, or that YouTube was frozen and only the audio was played. Simply because he was fed up and didn't want to go back to the store. I know that my experience is perhaps a unique case, but it is the one that touched me With all due respect… no ma*n

Good morning, afternoon or evening, my question is the following: do you, as a store, handle any type of guarantee with cell phones purchased elsewhere? I want to buy an M4Pro 4G but they only give me a 3-month warranty and I want to know if the equipment fails me in the future, can I take it with you or not? Pending response, thanks for your attention.

Almost 2 months after its opening, the lack of stock and variety of articles continues to leave a bittersweet taste in the mouth, some seem to be only on display, although they have stocked a few (very few products that were not on my previous visit) they still do not have the online store option to move to "store pickup"