Yaa'ax Hotel & Hostel - 77764 Tulum

Limpio y bonito

FAKE I REPEAT THIS IS NOT A HOTEL DON'T BOOK IT IS A SCAM. We booked through Hostelworld and when we arrived we found out this place closed about an year ago.

We absolutely cannot recommend the accommodation. On the one hand, we were greeted by the drunken neighbors who live in a tin hut across the street. They spoke to my wife in Spanish and wanted something that the receptionist didn't want to translate. They also had machetes in their hands. I took pictures of them. On the other hand: the accommodation itself smells of fresh concrete and the floor is covered with dust. The area is rather unsafe and quite far from the center. Broken beer and liqueur bottles were all around the house. The host was very rude and uncooperative. After 2 hours of unsuccessful negotiations with the host on the phone, we didn't stay there and chose a different accommodation. The only Review with 5 stars here on Google is obviously from the host himself.