Yucatan Best Travel - 97160 Mérida
4.6/5
★
based on 8 reviews
Contact Yucatan Best Travel
Address : | C. 75 412, Pacabtún, 97160 Mérida, Yuc., Mexico |
Phone : | 📞 +999887 |
Website : | http://www.yucatanbesttravel.com.mx/ |
Categories : | |
City : | Yuc. |
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karina gonzalez on Google
★ ★ ★ ★ ★ Contrate mi paquete todo incluido, excelente servicio y atención.
Disfrute muchísimo de mis vacaciones
Recomendado!
Hire my all-inclusive package, excellent service and attention.
Enjoy my vacation very much
Recommended!
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Angel Lozano on Google
★ ★ ★ ★ ★ Magnifico servicio, magníficas personas.
Lo mejor para tus vacaciones, lo puedes encontrar en este lugar.?
Great service, great people.
The best for your vacations, you can find it in this place.
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Fabys Acuña Sandoval on Google
★ ★ ★ ★ ★ El servicio fue excelente, los guías me explicaron detalladamente las reseñas de los lugares, me trataron con mucha hospitalidad, mi única recomendación es que aumenten el tiempo de estancia en los cenotes, ya que son lugares que ameritan más tiempo para disfrutar!!
The service was excellent, the guides explained in detail the reviews of the places, they treated me with a lot of hospitality, my only recommendation is that they increase the time spent in the cenotes, since they are places that merit more time to enjoy !!
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RAFAEL POOL PISTE on Google
★ ★ ★ ★ ★ Agradable lugar, la atención está bien
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Alina on Google
★ ★ ★ ★ ★ Hicimos una reserva con ellos para Chichen Itza con drop off en un hotel de playa del Carmen, nos dijeron que debido a que el transporte a Playa del Carmen era a las 15,30, no se podia visitar el Cenote. Pues llegaron con retraso, el transporte es a la estacion de ADO, no al hotel. Y el Bus salio a las 16,30, horas. En fin, dentro de todas las agencias que hemos contratado en Mexico la unica que no ha cumplido el programa. Ademas se lo reclamamos y no nos dieron repuesta.
We made a reservation with them for Chichen Itza with drop off at a hotel in Playa del Carmen, they told us that because the transport to Playa del Carmen was at 3.30 pm, you could not visit the Cenote. As they arrived late, transportation is to the ADO station, not the hotel. And the Bus left at 4.30 pm. Anyway, within all the agencies that we have hired in Mexico the only one that has not fulfilled the program. We also claimed it and they didn't answer us.
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Emi J GaMo on Google
★ ★ ★ ★ ★ Agencia de viajes en Yucatán, a nosotros nos fue regular. Llegaron tarde y no nos dieron exactamente lo que habíamos contratado. De la excursión a Chichen Itzá, de las 8 horas solo estuvimos 2 y cuarto en las ruinas. Teníamos drop off en un hotel de Playa del Carmen y nos dejaron en un autobús ADO. Lo mejor el chofer-guía, que gracias a él pudimos visitar un cenote, porque el traslado a Playa del Carmen nos lo retrasaron sin consultarnos.
Travel agency in Yucatan, it was regular for us. They arrived late and did not give us exactly what we had hired. From the excursion to Chichen Itza, at 8 o'clock we were only 2 and a quarter in the ruins. We had drop off at a hotel in Playa del Carmen and they left us on an ADO bus. The best driver-guide, thanks to him we could visit a cenote, because the transfer to Playa del Carmen delayed us without consulting us.
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Salvador Alvarado on Google
★ ★ ★ ★ ★ Los mejores paquetes de viajes! Tienen para diversos destinos, he viajado con ellos a Riviera Maya, Cancún, Cozumel, Cuba, Chihuahua, CDMX y otros destinos. Son muy amables y atentos y te resuelven tus dudas rápidamente y están atentos a durante tu viaje lo que nos dio mucha seguridad y es por eso que siempre reservamos con ellos.
The best travel packages! They have for various destinations, I have traveled with them to Riviera Maya, Cancun, Cozumel, Cuba, Chihuahua, CDMX and other destinations. They are very friendly and attentive and they solve your doubts quickly and they are attentive to you during your trip which gave us a lot of security and that is why we always book with them.
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CarMa Guerrero Cortinhas on Google
★ ★ ★ ★ ★ EDITED: 9/5/2019. The agency contacted me after this review and they've been helpful so far.
ORIGINAL:
[EN] They are really bad at online services. I contacted them through email to get budgets for trips to chichen itza and hotel stays(Jul 8th). Their first reply was the very next day asking me for more detail and saying that they attached a budget, which they didn't attached. I responded Jul14th saying that they did not included the file or if they could send it over again.. nothing. One week later another mail.. nothing. Such bad online service PS. We had no language misunderstanding as I am spanish native speaker.
EDITADO:5/9/219. La agencia ya me contactó y envió las cotizaciones solicitadas.
ORIGINAL
[ES] Pésimo servicio online. Les envié un correo para pedir presoupuestos para reservas de hoteles y una visita a chichen itzá. . Primero me contestaron super rápido para hacerme mas preguntas y diciendo que enviaban el presupuesto, que no estaba incluido en el correo. Intenté contactarlos más veces por el mismo medio y ya no volvieron a responder.
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