AFIRME Izazaga - 06080 Ciudad de México

I have had a bad experience with the gentlemen of this bank, especially with the executive Gerardo Ortiz, he was able to do several things but not bring us back and forth, that little professionalism.

There is no air conditioning, only a cashier works, and by the way he does it badly

Good place. Very pretty.

I do not recommend that bank, because it is a shoplifter, I had a very bad experience when getting a bank loan The staff is not highly qualified to answer your questions, the interest rate is very high to which they mention, they deceive you, so I do not recommend that bank. In general it is a bank crap.

The service for now is from 10 to 17, good point; There is no line, it is usually clear, badly, there is never money in the ATM and the attitude of the cashier is very bad ... Terrible service !!!

When I wanted to make a reference deposit, the cashier did not accept it, without checking it, assured that the account was no longer active, ignorance or laziness? In another branch sk I accepted the payment, but there are no branches nearby so I imply spending time and money.

Cashiers are pushy and extremely slow. Terrible customer service. I recommend that you do not go to that branch.

Terrible, do not go to this branch, the next closest is the revolution, they have better treatment. If they go to the cashiers to collect a check, they are not trained and do not know how to do most of the paperwork or put "buts" to not attend you. If you are going to open an account or request a debit or credit card, forget about doing your paperwork. There are 3 people at the tables, an old man in glasses, badly faced, who is bothered that you go to the branch and cares for you reluctantly. There is a chubby woman who always pretends to be busy with a sheet or even if you don't believe it, playing on her cell phone, even though cell phone use is prohibited in bank branches. The last one is a younger guy, although he is never busy, he will not attend, he always pretends to have an earring and asks you to wait for his companions, the other two, who do not want to work either. Although they are not attending to anyone, they never call you and if you approach them they ask you to wait. Finally there is the manager, an inept one, he will never solve anything, nor will he support you if you complain about his staff, he will only tell you that if you don't like it, go to another branch, it is just as inefficient. It is best that they raise their report by telephone so that they remove the staff for the complaints we present. They are so unprofessional that they use their phones while they are with customers, and talk rudely while they work. I have never known such a bank, better ask for your payroll portability to another bank.