Alce Departamentos - 64840 Monterrey

This place is scary, the people who handle it are rude but not able to, they stole my deposit, the facilities are horrible, please do not rent, everyone I know is just waiting for the contract to leave this dump, even to make a complaint or demand, they give you a department in bad conditions and in the end they seek to charge you everything as if it were new, the administration treats you reluctantly at all times, the maintenance does a bad job. The tec should warn of these types of places that only cheat and abuse students.

Do not renten in this place for anything in the world, the climate is central, managers decide how the weather in the whole building, then if they decide hot hot air will come out all day! The place is full of cockroaches, the month they enter your apartment to fumigate without your consent, the furniture is second hand in my apartment the mattress was misshapen and dirty! And they do not change it and if they change it they just send it to another apartment and they change it for another one used, the windows let the water in, the pool never cleaned it lasts months with the same water and garbage, if you have visit the administrator charge 200 pesos per visit that stays to sleep that you have to pay her, the washing machines instead of cleaning you dirty clothes, literally in a single year of rent was the worst experience of my life, the tec should prohibit the students rent there, and to finish they steal the deposit because they charge you the mattress they gave you used, but the money is left for them because they never buy new mattresses, thank God my contract is over.

Very expensive, small rooms, thin walls, shared AC, dirty and poorly equipped common areas, 2 washer-dryers for 8 floors, water leaks during storms, poor cleaning service, noise from the avenue, poor security, terrible management .

The place requires a lot of maintenance, from the amenities to the apartments, the furniture is already old and if something does not work for you because it is obsolete, they change it for a used one from another empty apartment in the best of cases and if not, they give you a new one but they charge you more than the rent costs. The administrator does a terrible job, pretends to be working, when in reality many times she is only on her cell phone or watching YouTube on her computer, she leaves earlier than established and sometimes arrives late, she does everything, except fulfill her duties as an administrator . The cleaning is poor and the maintenance man fixes something when he remembers or until I admit it to those who are hot. isttadora rather remembers to warn you. The place is full of cockroaches and they don't do anything about it. The climate is central so if it is a little cool outside and they decide to put it in heat to save money, all those who are hot have already been grinded. I could continue with more things but it would bore most of the length of the text. I do not recommend this place for anything, there are better options in the area and even at better prices.

Starting with the internet, it is missing, it goes at least 5 times a month, they do not give you a solution. When you make the contract they tell you some things and once you have done it, it is another.

These apartments should be closed, when I lived there I had to see and find out from the maintenance department how on the first floor they kept exclusive army weapons and drugs in the pipes, also on the sixth floor there was another boy friend of the daughter of the owners who also sold drugs and had weapons in the building, the owners were allied with the narco, even the workers themselves were afraid for their lives because of threats they received. Papas be careful where you put your children is not going to end in massacre.

With the reviews I've read I don't feel like renting. Thank you for everyone who gives their opinion so as not to have a bad experience. So far to ask for acid reports very slow response.