Animal Inn Narvarte - Ciudad de México
3.7/5
★
based on 8 reviews
Contact Animal Inn Narvarte
Address : | 03020, C. Dr. José María Vertiz 961, Narvarte Oriente, Benito Juárez, Ciudad de México, CDMX, Mexico |
Phone : | 📞 +99 |
Website : | http://www.animalinn.com.mx/ |
Categories : | |
City : | CDMX |
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Oscar miranda on Google
★ ★ ★ ★ ★ El lugar está limpio y la atención es rápida, de las cosas que no me gustaron fue que para aplicarle una vacuna el examen físico es muy escueto, no vi que le tomaran la temperatura, ni la frecuencia cardiaca, no lo pesaron, solo se limitaron a preguntarme cómo estaba de salud. Al momento de aplicar la vacuna lo hicieron en el mismo cuarto donde estaban coartándole el pelo a otro perrito y la plancha donde lo colocaron era de goma(como para Estetica) y no las de aluminio que regularmente utilizan que pueden desinfectar. Hay muchos aspectos que mejorar.
The place is clean and the attention is quick, one of the things that I did not like was that to give him a vaccination the physical examination is very brief, I did not see that they took his temperature or heart rate, they did not weigh him, they only limited to ask me how my health was. At the time of applying the vaccine, they did it in the same room where they were cutting the hair of another puppy and the iron where they placed it was made of rubber (as for Estetica) and not the aluminum ones that they regularly use that can disinfect. There are many aspects to improve.
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Adolfo Frank on Google
★ ★ ★ ★ ★ Excelente lugar, lleve a mi perro y lo atendieron de maravilla ?
Excellent place, I took my dog and they took great care of him ?
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Elchegordo on Google
★ ★ ★ ★ ★ Desde el fin de semana está aullando un perro! No sólo es el ruido, parece que no atienden a los perros!
Since the weekend a dog is howling! It's not just the noise, it seems they don't cater to dogs!
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Luis Hermosillo on Google
★ ★ ★ ★ ★ Muchas gracias por todo el cariño y cuidado que siempre ponen en los cuidados de Trufa. Ampliamente recomendable por sus espacios y la calidad del servicio. Especial mención para su gerente Mónica y David.
Thank you very much for all the love and care you always put in the care of Truffle. Widely recommended for its spaces and the quality of the service. Special mention for your manager Monica and David.
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Jesús González on Google
★ ★ ★ ★ ★ Nuestro pequeño no podría ser más feliz :)
Our little one couldn't be happier :)
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Tábata Salas on Google
★ ★ ★ ★ ★ Acudí a comprarle accesorios a mi perrita, entre ellos una placa con su nombre y datos, acudí un miércoles 22 de septiembre y acordaron de entregármela el lunes 27, fui el martes 28 y me dijeron que no la habían llevado los proveedores, que ellos me llamaban cuando ya estuviera lista.
Hoy viernes 1 de octubre acudí a preguntar por la placa y me dijeron que supuestamente “intentaron” comunicarse conmigo para avisarme que ya no estaba disponible y no sabían cuándo iba a volver a estar disponible, me mostraron otras placas y ninguna me gustó, solicité la devolución de mi dinero y me dijeron que no me lo podían devolver, que me lo tenían que cambiar por productos, todavía la chica que me atendió tuvo el cinismo de decirme que “no era su problema el que ya no tuvieran la placa”, además ninguno de los productos y accesorios que tenían fueron de mi agrado, nuevamente solicité mi dinero y me dijeron que no podían, me ofrecieron a cambio un baño, pero después de leer los comentarios de su poco profesionalismo y maltrato, jamás les dejaré tocar ni un pelo a mi perrita. Voy a recuperar mi dinero, si no quieren por las buenas, entonces por las malas.
No acudan aquí, no tienen garantía de nada y eso me gano yo por darles la oportunidad a un pequeño negocio. No resuelven, se hacen los locos y eso demuestra su poco profesionalismo, eviten malos ratos.
I went to buy accessories for my dog, including a plaque with her name and data, I went on Wednesday September 22nd and they agreed to give it to me on Monday the 27th, I went on Tuesday the 28th and they told me that the suppliers had not brought it, that they they called when it was ready.
Today, Friday, October 1, I went to ask about the plate and they told me that they supposedly “tried” to contact me to let me know that it was no longer available and they did not know when it would be available again, they showed me other plates and I liked none, I requested the I returned my money and they told me that they could not return it to me, that they had to exchange it for products, still the girl who attended me had the cynicism to tell me that "it was not their problem that they no longer had the plate", in addition None of the products and accessories they had were to my liking, again I asked for my money and they said they couldn't, they offered me a bath in exchange, but after reading the comments of their unprofessionalism and mistreatment, I will never let them touch a single hair to my dog. I'm going to get my money back, if they don't want to, then the hard way.
Do not come here, you have no guarantee of anything and that is what I earn for giving a small business the opportunity. They do not solve, they are crazy and that shows their unprofessionalism, avoid bad times.
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Ivonne Alanis on Google
★ ★ ★ ★ ★ Es un lugar agradable y saben tratar a tu mascota para el corte y baño.
It is a nice place and they know how to treat your pet for grooming and bathing.
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Karla Martínez on Google
★ ★ ★ ★ ★ ¡NO LLEVEN MÁS A SUS MASCOTAS! Llevé a mi perrita terranova a baño, llegó super bien, caminando normal y cuando la fui a recoger no podía caminar, arrastraba las patas traseras, se tenía que arrastrar para avanzar, no se sí se les cayó o la maltrataron, no respondieron hasta que demandé, PÉSIMO, hace tiempo ya la habían demandado por negligencia y maltrato animal, lástima que no me di cuenta antes.
DON'T TAKE YOUR PETS ANYMORE! I took my Newfoundland dog to the bathroom, she arrived very well, walking normally and when I went to pick her up she couldn't walk, she dragged her hind legs, she had to drag herself to move forward, I don't know if she fell or they mistreated her, they didn't respond until I sued, AWFUL, they had already sued her for neglect and animal abuse a long time ago, too bad I didn't realize it before.
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