Animal Inn Narvarte - Ciudad de México

The place is clean and the attention is quick, one of the things that I did not like was that to give him a vaccination the physical examination is very brief, I did not see that they took his temperature or heart rate, they did not weigh him, they only limited to ask me how my health was. At the time of applying the vaccine, they did it in the same room where they were cutting the hair of another puppy and the iron where they placed it was made of rubber (as for Estetica) and not the aluminum ones that they regularly use that can disinfect. There are many aspects to improve.

Excellent place, I took my dog ​​and they took great care of him ?

Since the weekend a dog is howling! It's not just the noise, it seems they don't cater to dogs!

Thank you very much for all the love and care you always put in the care of Truffle. Widely recommended for its spaces and the quality of the service. Special mention for your manager Monica and David.

Our little one couldn't be happier :)

I went to buy accessories for my dog, including a plaque with her name and data, I went on Wednesday September 22nd and they agreed to give it to me on Monday the 27th, I went on Tuesday the 28th and they told me that the suppliers had not brought it, that they they called when it was ready. Today, Friday, October 1, I went to ask about the plate and they told me that they supposedly “tried” to contact me to let me know that it was no longer available and they did not know when it would be available again, they showed me other plates and I liked none, I requested the I returned my money and they told me that they could not return it to me, that they had to exchange it for products, still the girl who attended me had the cynicism to tell me that "it was not their problem that they no longer had the plate", in addition None of the products and accessories they had were to my liking, again I asked for my money and they said they couldn't, they offered me a bath in exchange, but after reading the comments of their unprofessionalism and mistreatment, I will never let them touch a single hair to my dog. I'm going to get my money back, if they don't want to, then the hard way. Do not come here, you have no guarantee of anything and that is what I earn for giving a small business the opportunity. They do not solve, they are crazy and that shows their unprofessionalism, avoid bad times.

It is a nice place and they know how to treat your pet for grooming and bathing.

DON'T TAKE YOUR PETS ANYMORE! I took my Newfoundland dog to the bathroom, she arrived very well, walking normally and when I went to pick her up she couldn't walk, she dragged her hind legs, she had to drag herself to move forward, I don't know if she fell or they mistreated her, they didn't respond until I sued, AWFUL, they had already sued her for neglect and animal abuse a long time ago, too bad I didn't realize it before.