Avicar - 77500 Benito Juárez

2.3/5 based on 3 reviews

Contact Avicar

Address :

Avenida Bonampak y Coba Supermanzana 4, 85, Cancún Centro, 77500 Benito Juárez, Q.R., Mexico

Phone : 📞 +99888789
Categories :
City : Q.R.

Avenida Bonampak y Coba Supermanzana 4, 85, Cancún Centro, 77500 Benito Juárez, Q.R., Mexico
A
Astrella Lawless on Google

J
Jorge R on Google

Para nada contraten esta empresa que no es confiableYo.reserve carro de 9am-9pm para un viernes.La reserva ere para que me recojan en Puerto Juarez a las 8am y entrega a las 9pm.llame el jueves en la noche para asegurarme que todo va bien.me dice rep que no se puede las horas que reserve y tengo que entregar carro para las 5pm.me cuenta que cometieron un error.Si yo no hubiera llamado nunca me doy cuenta que no Iban respetar la reservación.la rep luego me dice que va ver lo que puede hacer y que se comunica conmigo en una hora y nunca me llamo.yo llamo otra vez y me dice que yo tenia que llamar.el dia sigiente tomamos taxi ya que era tarde y agencias de rentar autos estaban cerradas.esta empresa le falta profesionalismo y mucha ética.mienten a clientes y no cumplen con lo acordado.mejor renten carro de otra empresa o se van arrepentir. Do not rent a car from this agency.Rented a car to be picked up and dropped off in Puerto Juarez on a Friday.Called Thursday night to make sure everything ok.Rep informed me at last minute that they mada a mistake and the reservation could not be respected.Rep told me she would call me back in an hour to see what she can do.NO CALL FROM HER>Call her back she lies,is rude and does not let me talk.She hangs up phone on me.Get call from manager and same BS.Next day had to take street taxi.Emloyees lie, no profesionalism,no ethics.You've been warned
For nothing hiring this company that is not reliable I reserve a car from 9 am-9pm for a Friday The reservation is for me to be picked up in Puerto Juarez at 8am and delivery at 9pm Call on Thursday night to make sure everything goes Well, the rep tells me that I can't take the hours I reserve and I have to deliver a car by 5pm. He tells me that they made a mistake. If I hadn't called, I never realize they were not going to respect the reservation. The rep then tells me He will see what he can do and that he communicates with me in an hour and he never called me. I called again and he told me that I had to call. The next day we took a taxi since it was late and car rental agencies were closed. This company lacks professionalism and a lot of ethics. They lie to clients and do not comply with the agreement. Better rent a car from another company or they will regret it. Do not rent a car from this agency.Rented a car to be picked up and dropped off in Puerto Juarez on a Friday.Called Thursday night to make sure everything ok.Rep informed me at last minute that they mada a mistake and the reservation could not be respected.Rep told me she would call me back in an hour to see what she can do.NO CALL FROM HER> Call her back she lies, is rude and does not let me talk. call from manager and same BS.Next day had to take street taxi.Emloyees lie, no professionalism, no ethics.You've been warned
S
Stephanie Hindes on Google

Avicar is not a real business. They picked me up (eventually) at Puerto Juarez and drove me to downtown Cancun to a place called America Car Rentals that had a sign that also said ACE car rental and there was another name on the paperwork. On the way back, the guy demanded a tip to take me back to Puerto Juarez. If this place was even legit and at the location listed on Google maps, then I could have walked to Puerto Juarez! Plus it took over an hour to check in and about 40 minutes to turn the car back in! They are soooo slow. Also I ordered a booster seat, which they charged me for and did not have. It took them a very long time to give me my money back. I won't go back to this shady business again and I DO NOT recommend it to anyone.

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