Banco BBVA - 72570 Puebla

3.2/5 based on 8 reviews

Contact Banco BBVA


Diag. Ignacio Zaragoza 5128-A, Jardines de San Manuel, 72570 Puebla, Pue., Mexico
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Priscilla Suárez Bressant on Google

Excelente servicio. Los cajeros funcionan siempre
Excellent service. ATMs always work
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Daniel Peréz on Google

Niegan productos como la tarjeta básica diciendo que no existe el producto violando el art. 48 bis 2 de la Ley de Instituciones de Crédito, en verdad eviten ir a esta sucursal
They deny products such as the basic card saying that the product does not exist violating art. 48 bis 2 of the Credit Institutions Law, really avoid going to this branch
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Leonardo Noe Sedano Jimenez on Google

En general esto le pondría a todos los Bancomer, mucha gente siempre poco personal para atender a los usuarios, y en este como es posible que solo haya un solo cajero !!! Y las disque cajas prácticas y son todo menos eso
In general this would put all the Bancomers, many people always little staff to serve users, and in this how it is possible that there is only a single ATM !!! And I dial the practical boxes and they are anything but that
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Uriel Conde on Google

Agradable servcio por parte de las personas que se en encuentran en recepción este es un claro ejemplo de cómo servir al cliente sigan con esa actitud.
Pleasant service from the people at the reception, this is a clear example of how to serve the customer continue with that attitude.
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Dulce Montano on Google

Fui a la sucursal y tras estar mas de una hora y media esperando turno el ejecutivo Adalberto Cabrera no realizo la actualización de mi curp para la app de bancomer lo cual me afecta enormemente para ciertos pagos.
I went to the branch and after waiting for more than an hour and a half, the executive Adalberto Cabrera did not update my curp for the bancomer app, which greatly affects me for certain payments.
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Sergio S.T. on Google

Quería abrir una cuenta de depósito, llevaba los requisitos que indican en su página de internet. Al llegar y preguntar ante quién tenía que dirigirme para aperturar la cuenta, una señora de la entrada me pidió el CURP impreso (no viene con los requisitos de su página y mi Id. ya lo tenía), a lo cual le pedí de favor si me lo podían facilitar ahí (sólo era imprimir una hoja), negándose categóricamente. No quería crédito, iba a depositar mi dinero en sus cuentas para que ellos lo prestaran a terceras personas y cobraran intereses con mi dinero sin recibir yo nada a cambio (como cualquier cuenta de depósito), y parece que a uno le hacen un favor. Al final fui a Banamex y ahí me lo sacaron sin problemas. No quiero tener nada que ver con este banco, tratan mal y actúan como si no tuvieran competencia. (P.D. Banamex tiene mejores créditos hipotecarios.)
He wanted to open a deposit account, he had the requirements indicated on their website. When I arrived and asked who I had to go to to open the account, a lady at the entrance asked me for the printed CURP (it does not come with the requirements of her page and my ID already had it), to which I asked her to please if They could provide it to me there (it was only to print a page), categorically refusing. I did not want credit, I was going to deposit my money in their accounts so that they could lend it to third parties and charge interest with my money without receiving anything in return (like any deposit account), and it seems that they do you a favor. In the end I went to Banamex and they took it out without any problems. I do not want to have anything to do with this bank, they treat badly and act as if they have no competition. (P.S. Banamex has better mortgage loans.)
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David Martinez on Google

Terrible atención a clientes. Entré y me dieron mi turno para pasar con ejecutivo, y esperé pero llegaron "amigos y familiares" de los ejecutivos y los empezaron a atender primero, como si los que estábamos en espera no tuviéramos otras cosas que hacer. Terrible, hasta el director atendió primero a su amiga
Terrible customer service. I went in and they gave me my turn to go to the executive, and I waited but "friends and family" of the executives arrived and began to attend to them first, as if those of us who were waiting had no other things to do. Terrible, even the director attended his friend first
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milka lee on Google

Excelente atención, super amables todos, resolvieron mi problema con una actitud muy linda. Les agradezco mucho.
Excellent attention, super friendly everyone, they solved my problem with a very nice attitude. I thank you very much.

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