Banco BBVA Cozumel Centro - 77600 San Miguel de Cozumel

3/5 based on 8 reviews

Contact Banco BBVA Cozumel Centro


Edificio Plaza Sol, 5a Avenida Sur 51, Centro, 77600 San Miguel de Cozumel, Q.R., Mexico
T
Torr Shy Zoo on Google

No funciona un cajero para depósito y quita tiempo.
A cashier for deposit does not work and it takes time.
A
Axl Navarro on Google

Vine a ésta sucursal debido a que el banco bloqueó la tarjeta para una supuesta actualización, te hacen ir al banco en plena pandemia, esperar horas, para un trámite sencillo q puede ser por teléfono. Para variar las agentes de esta sucursal se enojan y no te quieren atender por que no vengo a sacar un crédito o alguna venta. Se supone q hay dos agentes pero una siempre dice q tiene q subir. Y no se encuentra en su lugar. PEOR QUE SEGUNDA CAJA DE OXXO. Invito a los responsables de la sucursal a ser más cuidadosos con sus clientes. Todos aquí se mueven lento para todo.
I came to this branch because the bank blocked the card for a supposed update, they make you go to the bank in the middle of a pandemic, wait hours, for a simple procedure that can be by phone. For a change, the agents of this branch get angry and do not want to attend you because I did not come to get a loan or a sale. There are supposed to be two agents but one always says that he has to go up. And it is not in its place. WORSE THAN SECOND BOX OF OXXO. I invite those responsible for the branch to be more careful with their customers. Everyone here moves slow for everything.
C
Carlos Arteaga on Google

Me han bloqueado mi cuenta 4 veces he ido todo el tiempo y me han atendido- madrugué hoy a hacerlo nuevamente y di con la mala suerte de que me atendió una mujer que nunca se identificó conmigo, ni me dijo que era gerente. Me dijo no me podía atender y que regresara... al yo molestarme porque no me quería atender me dijo no regresara porque en ese banco no me iban a atender más. ALGO nunca visto- imagino ella es la dueña del banco o la amante del gerente- no me encuentro otra explicación. En definitiva no me atendió, me dijo no me iban a atender y me amenazo con llamarme policía por exigirle hiciera su trabajo de atender un cliente que tenía la aplicación bloqueada. NUNCA se identificó tuve que grabarla con mi celular y tratare de escalar el asunto con el video que tengo.
They have blocked my account 4 times I have gone all the time and they have treated me- I got up early today to do it again and I found myself unlucky that a woman who never identified with me, or told me that she was a manager, attended me. He told me he could not attend to me and to return ... when I was upset because he did not want to attend to me, he told me not to return because they would not attend to me anymore at that bank. SOMETHING never seen - I imagine she's the owner of the bank or the manager's lover - I can't find another explanation. In short, he did not attend to me, he told me they would not attend to me and he threatened to call me the police for demanding that he do his job of attending a client who had the application blocked. He NEVER identified himself I had to record it with my cell phone and I will try to escalate the matter with the video I have.
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María felix Avila aldana on Google

Maria felix avila aldana diputada federal sct 3828 444-67-3828 green card
Maria felix avila aldana federal deputy sct 3828 444-67-3828 green card
G
Guy Assif on Google

The ATM is open most of the time and gets international cards
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Mary B. on Google

Be careful with these machines, I tried to withdrawl money two times and I never received the money and in my account it's written that I did. They stole Me 200$ CAD :(
l
ludwig meck on Google

forgot my credit card in the ATM and got it right back. 10/10
M
Max Gicklhorn on Google

Great service. All the other reviews seem to be written in anger- uncomplicated and friendly personal.

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