Barceló Ixtapa Beach Resort - 40880 Ixtapa Zihuatanejo

We enjoyed it. Good food, especially the grilled fish at lunch. Great staff, friendly and helpful. Setting is bellisimo. Also enjoyed the many Mexican families vacationing here. Nice beach and local stores right across the road. The internet needs an upgrade. It was a real pain in the arse.

We came to this Barcelo location for 12 days. We’ve stayed at MANY all inclusive resorts before so we know what to expect. Unfortunately we were very disappointed. Our total spend for the 12 days was $7100! It is extremely difficult to find someone who speaks and understands English, so for anyone who doesn’t speak Spanish, I don’t recommend staying here. Also, I am vegan and gluten-free due to heath issues, and it was near impossible to get food. Also the regular food gets old really fast! We were both sick of the options by day 2 and my husband has no restrictions on what he can eat. It is also very bland, make sure you ask for salt & pepper to flavour it. Also, the noise is INSANE! It is so loud! Music, weddings, parties, etc… if you’re into that, great… but if you’re going to relax do not make the mistake of staying here. The wifi is on and off which gets annoying. The locals come on Friday and Saturday so you cannot get a chair by the pool or the beach. We ended up sitting in our room on those days. It also gets SO BUSY on those days so it’s louder, more delayed, bathrooms are dirty etc. Unfortunately we will not be back to this location. For that amount of money we could have stayed at a much better resort. I will say the staff were kind and tried to be helpful but with a language barrier, their hands were tied. A special thank you to Alejandro the head waiter! He was the only one who spoke English and catered to our needs.

There are many things to like about the Barcelo. The location is fabulous, the weather near perfect every day and the facility is well kept. However the many positives are overshadowed by the obnoxious, loud and unpleasant pool atmosphere. In short, for much of the day you can’t find a quiet place on the beach or two pools to escape the screaming of the irritating guy with the microphone. I have noise cancelling headphones and it still is doesn’t help. In the evening there is a piano player in the lobby bar playing pleasant popular and classical music. Instead of being able to enjoy it there are 2 TV’s blaring; one a wrestling match and the other a a football match on the other. I asked two different people if the TV’s might at least turned down… I got a nod and nothing. Totally ruined the atmosphere I believe there is a place for loud and obnoxious elements to a resort of this size resort, but if you enjoy a little peace and quiet you better find another place. My advice to the Barcelo is get rid of the pool crew or at least restrict the volume in the bar pool and limit the time they are given.

This place is very nice. The staff is very admirable and caring. The food is very food and diverse. The rooms are clean and spacious. The whole place is very pretty and aesthetically pleasing. There is a show at night and it is very entertaining.

Barceló was a wonderful experience with a very nice beach, cozy rooms, good good and plenty of entertainment for the whole family! I'd like to recommend this place for anyone who wants to get away from it all and be able to speak English or Spanish to communicate all your needs!

Where to start…. The resort is ok (room, pools). However, the staff barely speak english so it’s really hard to get what you want when you order food, beverage or stuff for your room. We were there because our friends were getting married there. They were charged extra for everything so their wedding cost the double of what they were told at the begginning. They tried to make us pay for something that was already broken when we arrived and we ended up paying it cause they threatnen to kick us out of the resort. At the wedding we wanted to order 4 champagne bottles (they were 2100 pesos as listed on the menu) and 10min after we ordered them, the waitress came back with a new sheet saying that the bottles were now 2900 pesos… we argued with them saying that on the menu it was 2100 and not 2900 ans that we bought one this morning at 2100 pesos…. But they didnt want to listen. Finally, the food there is ok but not what you expect from Mexico…. It was mostly bad american food amd very little mexicain food. One night we wanted to reserve at one of their restaurants and the only one left was the japanese one. The sushis (not that i expected much of them) were awful they all had the same ingredients even though they weren’t supposed to be the same. The waitress was sitting at the opposite side of the room look at us and was talking with the other members of the staff chilling in their corner. She didnt served us until one of us got angry and decided to get up and grab alcohol by himself. To finish, the bride arrived 10minutes late at the restaurant and they didnt want to let her in…. My advice dont ever go there it’s definetly not a 5 stars resort.

Terrible hotel for outsider. The employees don't speak english at all. There is no mexican food except the friday. You will eat bad replica of international food all week long. My friend got married at this hotel and his experience was unacceptable. The hotel charged every service they offer even if he didn't want them, they change price during the marriage for some beverage and the manager was really unpleasant at the wedding. The manager was even kicked out by the married the night of the marriage because he was rude and never smiled once. Many other things happened that week with the hotel and they don't care. They just want your money. Do not go to this hotel if you live outside Mexico.

Enjoyed the beach and pool. Unfortunately, the adult pool is too close to the kids pool. This resort really isn't for Americans. Buffets for breakfast and lunch are not good. The Ala cart dinners are good. However you have to wait in line daily to make a reservation . I definitely would not recommend this resort. Way too many kids!