BBVA - 77712 Playa del Carmen

Name: BBVA - 77712 Playa del Carmen
Address: C. 41 Sur 2100, 77712 Playa del Carmen, Q.R., Mexico, Q.R.

2/5 ★ based on 8 reviews

Contact BBVA

Address :	C. 41 Sur 2100, 77712 Playa del Carmen, Q.R., Mexico
Phone :	📞 +
Website :	https://www.bbva.mx/personas/productos/tarjetas-de-credito/solicitar-tarjeta-de-credito.html%3Fcid%3Dref:gen:ggl:mx-pubicaciones_google_maps-tarjetas-tarjetas_credito:om-ss-per::::::::google_maps:
Categories :	ATM , Bank , Financial consultant , Money transfer service , Credit counseling service ,
City :	Q.R.

C. 41 Sur 2100, 77712 Playa del Carmen, Q.R., Mexico

Best Bank in Mexico

C	Chio Garcia on Google ★ ★ ★ ★ ★ Voy a tener que tomar un dia libre para areglar un tramite porque el banco solamente lo hace antes de las 11 de la mañan que mal I'm going to have to take a day off to fix a paperwork because the bank only does it before 11 in the morning, too bad
V	Vanja Nedeljkovic on Google ★ ★ ★ ★ ★ Pesimo servicio. Te dan opcion hacer cita en la app, llegas a tu cita y esperas horas. No se para que dan opcion hacer cita en la app Terrible service. They give you the option to make an appointment in the app, you arrive at your appointment and wait for hours. I don't know why they give the option to make an appointment in the app
J	Josh Mikiztli on Google ★ ★ ★ ★ ★ PÉSIMO SERVICIO !! El cajero que está dentro de la plaza es horrible se traba y nunca tiene dinero,. Ojalá pongan más atención a esos problemas. Mejor retiren en los otros cajeros que están cerca de ahí. TERRIBLE SERVICE !! The ATM that is inside the square is horrible, it gets stuck and it never has money. I hope they pay more attention to these problems. Better withdraw at the other ATMs that are near there.
J	Joaquin Mastrand on Google ★ ★ ★ ★ ★ Deberían revisar el trato que están dando sus empleados. El mismo gerente de la sucursal no quiere dar seguimiento a una solicitud diciendo que todo se haga por la app o por teléfono cuando en la línea teléfono indican que no pueden solucionarlo desde ahí por lo que hay que ir a la sucursal. El gerente no quiere trabajar, chequen los comentarios de los últimos meses y podrán ver que es una constante, lamentable que BBVA mantenga empleados así. Hay que hacer fila de 1.5hrs para que al final el señor diga que no puede hacer nada y que hable a la línea bbva They should review the treatment their employees are giving. The same branch manager does not want to follow up on a request by saying that everything should be done through the app or by phone when they indicate on the telephone line that they cannot solve it from there, so you have to go to the branch. The manager does not want to work, check the comments of the last few months and you will see that it is a constant, unfortunate that BBVA maintains employees like this. You have to stand in line for 1.5 hours so that at the end the man says that he cannot do anything and that he speaks to the bbva line
B	Bethany Neumann on Google ★ ★ ★ ★ ★ Avoid this bank unless you like waiting for hours to get help.
L	Lawson Hardrick III on Google ★ ★ ★ ★ ★ Employees are not friendly and when I went to the window, the teller was making jokes with another employee. They are not professional and you are given a ticket to wait, even for a teller. Like a DMV. They skipped my number and made me get in line again.
P	Patricia Horner on Google ★ ★ ★ ★ ★ This has happened before!! I paid my AT&T online from Bancomer website, but it never went to my AT&T yet it was deducted 2 times from my account. I went to the bank and waited for an executive who said it would take 15 days to credit my account!!! It still hasn't been credited to my account!!! I am seriously considering closing my account and taking my business to a better bank. This is unacceptable especially for a bank to do with my money!!
V	Veronica Cruz on Google ★ ★ ★ ★ ★ HORRIBLE EXPERIENCE! I was opening a business account, 2 hours waiting just to be told I was missing 1 document, I had a pdf on my google drive but they wouldn’t print it out for me, their “Systems” do not allow it. REALLY! Can’t a mega BBVA bank afford a miserable printer so that it’s customers can use to print a minimum documents? And the “executive” representative asked for proof of address, in Mexico it mean an electric or water bill, I had a water bill that serviced my city, he said no that doesn’t work, it has to be the water bill that serves in this area… What? I told him I don’t live in the banks area, the only other matching bill servicing both areas was the electric bill that Services ALL MEXICO, problem now was, now I was missing a 2nd document that needed printing!!! After reading all the other reviews it seems. BBVA in Playa del Carmen located at Centro Maya are not interested in opening business accounts, for that matter any other banking accounts. VISIT OTHER BANK, I recommend Citibanamex for personal check account so far it’s been working for me, I will give CITIBANAMEX a try in the business area and see how it’ll turn out for me.