Casa Wayak Hostel - 77509 Cancún

Very well located Calm and relaxing atmo The staff is super friendly ...

A horrible place dirty disgusting unfriendly staff noisy at nights we had a horrible experience and we will never come again and wish to tell people not to book this place despite the good reviews

Horrible hostel. They took me to my dorm room and the floor is so dirty, hair and dirt everywhere. Tiny uncomfortable beds. No air con in daytime. Bathroom dirty and no hand soap. Would never stay here again and totally regretting this booking in middle of my 2 night stay :(

Nice hostel location (best part of Cancun) but very dirty. I got bed bugs, lots of bites!

Located on a shady street; bed sheets are dirty, i have ants on my bed, one towel for 2 persons, no shower gel, dirty floors, water at the shower has no pressure; there was nobody at the reception, not answering the phone, room was not ready event at 3pm. Rules over rules. Very arrogant receptionist. You need to pay a fee for the key, that will be returned after check out. I don t recomand. Not a single good thing to say about.

Horrible dirty place. Also the staff help people enter to kidnap and rob the guest. I was a victim. They even went as far as claiming I never checked in after I was threatened by the men to not return. Good thing i took pictures as proof. Stay far away from this place

Not a hotel bunker like any other. No swanky luxury yacht owned by a snooty oligarch. But a place full of warmth. Great team, coolest boss ever and a place where time doesn't matter. Casa Wayak: The house of dreams in a crazy world in 2022

After my wallet was stolen and I missed my connecting flight I was stuck in Cancun without any cash. My girlfriend transferred cash to a bank so I could pick it up there. Unfortunately it was Friday night when I arrived and all the banks where already closing or already did their maximum number of cash take outs for the day. It was extra hard because I already took a taxi and was planning to pay them with the money I was going to receive. After trying 3 different banks without luck I called the hostel if they could maybe help. They told me to come over and would see how to handle the situation. When I arrived they paid the taxi for me and gave me a bed. The day after it worked out with the bank so I paid them back. The staff is super friendly and did really good with my dog how's travelling with me. There is a good kitchen, the cleaning lady is doing a great job all day around and the location is great! Unlike what you read in a lot of comments the beds are good and there is no bedbugs! Recommend it to everyone how doesn't want to stay in the busy hotel zone or travelling with her/his dog.