Chevrolet Interlomas Huixquilucan - 52765 Naucalpan de Juárez

AWFUL service, I bought a Captiva 2022, and it has damage inside the driver's door, the screen fails, it's stained on the facias and they don't respond to anything! Unacceptable for a new car, it is the date that the supposedly new truck is still in service and NO ONE answers anything. INFAMOUS

Hello Very good afternoon, from my experience with them, I would not recommend buying an Aveo 2022 in December, and in summary the car came out with details, the stereo does not work 100%, the interior lights did not work and the mirror control also with details, the manager of the agency, Mr. Rigoberto Castillo, was never able to solve this situation for me, his response to the situation was just that I cannot do anything and it seems incredible to me that he, being the manager, gave such a response, on the part of the financial company GM, they have only given me long that the new stereo has not arrived, I already paid the first 2 months of the monthly payment and on their part I do not see results so I would not recommend it since they are lousy and I prefer to leave my testimony to serve as an experience since I would not like someone else to go through the same situation

I recently visited the dealer, and surprise, they changed ownership, by the Chevy San Carlos group, great news after the terrible previous administration, I invite you to visit this new agency with really trained people and excellent service, also as they told me They want to remove the bad reputation they had and make a change....

Horrible customer treatment, we were going to buy a new car with our car jack. They first made us an offer that was at the price that had been appraised and 20 days later they asked us to do the appraisal again, I suppose they saw that they could get more if they reduced the offer. It turned out that after the second appraisal my car was a piece of junk that had an oil leak and a transmission problem. I took my truck directly to the brand's agency for a complete check-up with scanning, the result: my truck was in perfect condition and had no electrical or mechanical abnormalities. And what do you think I returned to the Chevrolet Magnocentro with the written report from the agency of my car, they made me return again for a new appraisal according to a matrix technician. I gave you the details but it turned out that yes, my car can always be bought cheaper than the one proposed 20 days ago because now they found other but minor details. So if you plan to buy in this agency by giving a car on account, beware of thieves from all over the agency looking to steal from you by inventing anomalies to cheapen your car. Obviously we cancel 2 months of procedure for when you do not accept their offer that they changed you at the last minute because they wanted to earn more for your car. Better go to another agency.

Evil. On November 29 I gave a down payment on a car that would be delivered to me in early January. As they did not have it, I canceled on February 8 with a previous cancellation letter. They said that in 3 months more or less they return it. Today I go and they already changed owners...

It is the new Management, April 2022, I took my truck on Monday asking for 2 specific parts that I wanted changed, after 3 days they give me an estimate I say yes, but they tell me that I have to ask the plant and they need 3 days to get them deliver. Lost time... I ask them to service the oil and filter and they give me the truck with a useful life of 84%. ? Will they have done the job? Finally, an item of little value but new disappeared... I will not return to this agency.