Citibanamex Averanda - C.P

2.7/5 based on 8 reviews

Contact Citibanamex Averanda

Address :

Autopista México-Acapulco Km 87.5 Col. Ricardo Flores Magón, C.P, 62370 Mor., Mexico

Phone : 📞 +8
Postal code : 62370
Categories :
City : Mor.

Autopista México-Acapulco Km 87.5 Col. Ricardo Flores Magón, C.P, 62370 Mor., Mexico
S
Shaul Hajar on Google

Desastre de lugar !! Si vas a ir a Atencion a Clientes planea fórmate aquí entre 1 hora y media y dos horas. Es lo mínimo. No sólo en esta sucursal , en cualquier sucursal de banamex. Ya me fui a Bbva bancomer se los recomiendo mucho ahí si tienen ganas de trabajar
Disaster of place !! If you are going to Customer Service, plan to train here between 1 hour and a half and two hours. It is the minimum. Not only in this branch, in any branch of banamex. I already went to Bbva bancomer, I highly recommend it there if you feel like working
A
Adriana R Mayer on Google

De las peores sucursales, no tienen nada de atención y de servicio, niegan y desconocen según ellos, los productos, hasta que les muestras la evidencia cambian de actitud, no dan seguimiento a los clientes, no abren a las 9a.m, como está indicado. No se ve que haya un gerente de sucursal o líder que guíe al personal.
Of the worst branches, they do not have any attention and service, they deny and ignore according to them, the products, until you show them the evidence they change their attitude, they do not follow up with the customers, they do not open at 9 a.m., as is indicated. You don't see a branch manager or leader guiding the staff.
C
Carmen Guevara on Google

Pésima atención de CONSTANZA ROBLES, más de 20 minutos y no me ingresó en la lista de espera, y la GERENTE hizo lo mismo.
Terrible attention from CONSTANZA ROBLES, more than 20 minutes and I was not put on the waiting list, and the MANAGER did the same.
a
andrea torres on Google

Pesimo servicio, cero atencion al cliente, no resuleven dudas, abri mi cuenta y no completaron el proceso por que segun ellos era por telefono y por telefono tampoco contestan. Pesimo banco
Terrible service, zero customer service, do not solve doubts, I opened my account and they did not complete the process because according to them it was by phone and they did not answer by phone. Lousy bank
J
Juanka on Google

Llegue y pase luego luego, la chica que me atendió lo hizo bien, fue amable y realizo todo el proceso de manera rápida, volvería a ir.
Arrive and pass then later, the girl who attended me did it well, she was kind and did the whole process quickly, I would go again.
L
Luis Enrique Villagrán on Google

Pésimo servicio. La persona que atiende el AFORE de Banamex parece que no llega a la misma hora que todos, pero igual te hacen esperar para decirte que de todos modos solo ella puede atenderte si es sobre AFORE.
Terrible service. The person who attends the Banamex AFORE does not seem to arrive at the same time as everyone else, but they still make you wait to tell you that only she can attend you anyway if it is about AFORE.
P
Paula Vrelly on Google

Terrible. Me tuvieron 1 hora en espera y saltaron mi turno porque no sé quién tenía holograma y llegó media hora después. Perdí mucho tiempo porque además solo había 2 ejecutivos. Pésimo servicio. Además uno de ellos no sabía que y terminó bloqueandome la aplicación...
Terrible. They had me waiting for 1 hour and they skipped my turn because I don't know who had a hologram and it came half an hour later. I wasted a lot of time because there were also only 2 executives. Terrible service. Also, one of them did not know what and ended up blocking the application ...
M
Mayra Moreno on Google

La atención es excelente, en ninguna sucursal me habían atendido así, tratan de darle solución a tus problemas con las tarjetas. Todos los ejecutivos en general son buenos, a mí me tocó el ejecutivo Sr. Belmont y su atención fué excelente, le agradezco mucho porque pudieron ayudarme con un problema que tenía con mis tarjetas desde hace años y que ninguna sucursal o por teléfono me habían podido resolver y ya me había dado por vencida y estaba a nada de cancelar todas mis cuentas. Muchas gracias.
The attention is excellent, in no branch had I been treated like this, they try to solve your problems with the cards. All the executives in general are good, I had the executive Mr. Belmont and his attention was excellent, I thank him very much because they were able to help me with a problem that I had with my cards for years and that no branch or telephone had been able to resolve and I had already given up and was nowhere near canceling all my accounts. Thanks a lot.

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