Clínica las Rosas - 68050 Oaxaca de Juárez

Good afternoon. Lack of professional ethics. They prioritize the interests of physicians and not those of patients. If you are a patient and the doctor does not have space in many days, he does not give you an appointment and neither can another specialist attend you because he is not your doctor and that is the policy of the company. The needs of the patient are worth nothing. What good is professional ability without empathy.

Excellent care from doctors, recommended trained specialist doctors.

I went to the appointment with an older adult, the issue that bothered me is the little patience they had when being treated by the person who performed the vision assessment at the optician, an unprofessional and humane person, he had no patience to attend and she spoke as if my mother were deaf, they must train her and teach her manners.

Of all the times I went, I remember that it took 1 or 2 hours to help you. But that's not important. I stopped trusting this clinic because once while I was having surgery they stole part of the money with which I was going to pay. The doctor did not charge me for the rest and I think deep down they knew who it was and didn't want any problems (I thought it was the same one who helped me put on my clothes for the surgery). Neither did I and I didn't want my other missing eye to be operated on for making a scandal. Although now I know that before the operation, they had to do complete studies that they did not do and that later caused me more serious problems and when I went to ask for my studies prior to surgery they did not give me complete ones, I suppose that Dr. Mawaad ​​was afraid that he would. demand or something. I do believe that in this clinic they get carried away more by the money without checking you completely before a surgery, in addition to covering up robberies, so I would suggest to be cautious.

The administrator Jesús bollo is a person without professional ethics, he skips steps that they put in place to enter surgery and at the end of the day he does not give you an explanation, not to mention that he uses offensive words that according to him do not hurt anyone, there was no something like that happened but I would not have surgery in that place again.

POOR SERVICE They need a course in customer service for their staff, if one schedules an appointment, it is to be attended at that time, if the doctor is late in any consultation for any issue, part of the functions of his assistant is to inform to his other patients of the delay, in addition to what much to wish for from the treatment of the staff, the receptionists are the first filter and a letter of introduction from the clinic. In my experience I DO NOT RECOMMEND THE PLACE, maybe the doctors are excellent, but I could not be treated by one of them. My refusal is to the staff by whom I was "" "" attended "" ""

The service is very good, whenever I schedule my appointment they attend me at the corresponding time; In addition, the doctor with whom I attend has a lot of professionalism and I have seen satisfactory progress.

Terrible attention. From the receptionists to the doctors. They make an appointment for studies at 10 am, almost, almost fasting and I went at 13:30. I went to an appointment with Díaz Hernández, but at the appointment he "could not" give a diagnosis, I needed to have some studies done ($3,500), which they give you in another appointment and they charge you again (this time half), the appointment They give it to you 10 days later, they pass you with a minimum delay of one hour and in the end the doctor told me again that he couldn't give a diagnosis because he needed another study with another of the clinic's doctors (Lazcano). In total I spent about 5000 pesos and did not get any diagnosis. They are opportunists, they just want to be out and out of money.