DECOTEX - 20000 Aguascalientes

I love they have nice textiles although the prices are expensive it's worth it

Excellent store with a large assortment of sponges and upholstery fabrics. The best thing was that here they also sell the sponges that carry the seats and backs of some brands of cars.

Too bad they have a good assortment since the service is AWFUL on the part of the employees. They treat the public badly.

Very good price but the children who work there do not know how to behave according to a serious company, their image and way of addressing with self-confidence much to be desired

Most of the very attentive staff, only the one who seemed to be the manager a little rude, but nevertheless, whoever ended up attending us did an excellent job, very attentive, pleasant and thinking about the client's needs.

Terrible attention from Johnny, I placed my order as usual on Tuesdays so that they would bring it to us en route to Zacatecas on Wednesday, a service that they have been offering us for years, and it turns out that if I don't call him today, Thursday, half a day he does not inform me that they are not going to come to deliver the material, a huge mistake and that little mother when telling me that, he was given the order specifically from Manuel Carmona not to notify me that they were not coming, he tells me (Johnny) that If I wanted I can put my complaint and here I am. chon says he's there as a hobby. I made my trip from Zacatecas to the Aguascalientes branch, and my time? Have we already had problems due to this lack of attention and education on the part of the team at this branch, incomplete meters and now not telling them that they are not going to come? This is the last straw, if I am upset, if I treated them badly. If they told me on Wednesday that they are not coming, believe me that my comment would not be in your business, and without problems I would have paid the freight, be careful here, Mr. Lázaro and Manuel Carmona, customers of years are being abandoned by incompetent managers and valemadris like Chon and Johnny, what a difference in attention as when Alonso was there, he did provide solutions. Atte: Marrito and Tapimarro upholstery

Terrible attention from the guys who work, practically I was looking and they took a long time to answer a question, they put a lot of obstacles, the fabric is beautiful too bad I won't come back just because of the bad service and patience to the new people who buy in this store !