Deja Hostel Suites - 77710 Playa del Carmen

Ugly, filthy facilities, dirty pool, the bathrooms look like jail, they had no curtain, the water went down very little and sometimes there was not. The staff smelled of drugs, it was rude and daring, one of them went to my room at dawn to urinate and open my bag, I could see and ran. The mattresses are bad and the room has an old curtain. I do not recommend it

DO NOT HOST HERE IN THIS PLACE. This seems to be no man's land there are like 3 different shifts and those who attend are all different. Everyone has the same goal to take your money. They do not care if you are comfortable in your room they do not care about anything other than your money. Be careful with a bald guy tattooed like a marau salvatrucha. It challenges you, it will scare you little by little until you want to go. He stole my cell phone when it was connected to the power in my bed, not in common areas, not in a pool, not anywhere. Today in the early morning put a guy who was made to pass as a guest, unemployment in the early morning staff is minimal and there is no security. This guy thinking that I was asleep came over to touch my belongings and when I heard noise from a plastic bag I got up and demanded and he ran away. I went down to reception and CLEAR THAT NOBODY WAS TO THE PENDING, they can be put and or in account. A few minutes later the tattooed bald man came in with a cleaning staff to say that he lost his cell phone there and that he gave me to understand that I HAD TAKEN IT. Explain the situation to the cleaning and they wash their hands did not see anything there are no cameras just because he saw me go down to the reception he believed me. For fear of more intimidation of the tattooed bald I preferred to leave. CLEAR THAT WITHOUT RETURNING ME WHAT I HAD PAID FOR THE MONTH THAT WAS LIKE 23 days. That money I gave for lost but better that something else happens and they rob you or assault you in the night or worse. DO NOT TRUST ANYONE IN THIS PLACE EVERYONE KNOWS IT AND HAVE PINT TO BE LACQUER. Do not stay in this place please !!!!!!!

It does not exist anymore and we were never notified. We arrived at the supposed place and there was nothing. Very bad taste

As it is seen in photos, it is a fake, the rooms are old and poorly maintained, almost no water goes down, no soap or towels or anything !. The pool is never washed, the laundry is dirty and that is why there are many mosquitoes. They do not change sheets, there are no curtains. The workers smell of drugs and one of them bald and with tattoos is daring and dangerous, he enters at dawn to check the luggage of the guests. There are even bats, dirty walls, sunken floors, terrible quality mattresses.